What are the responsibilities and job description for the Director of Recruiting position at Montana State University Northern?
The Director of Recruiting oversees Montana State University–Northern’s Office of Recruiting and leads the development and execution of strategies to achieve the university’s enrollment goals. The Recruiting Office is a fast-paced, goal-oriented environment that seeks to engage prospective students, their families, and other stakeholders to showcase the exceptional quality education that MSUN provides. This position operates under the supervision of the Vice Chancellor of Enrollment Management.
Duties and Responsibilities
- Direct the development, implementation, evaluation, and dissemination of the yearly recruitment plan.
- Provide guidance and support for the recruiting staff in day-to-day functions, including recruitment trip planning and relationship building with schools, prospective students, and their families.
- Coordinate processes and activities that ensure prospective students receive timely and exemplary service during the recruiting and admissions processes.
- Analyze recruitment opportunities and application/enrollment trends by compiling and interpreting reports on feeder high schools, transfer institutions, demographic patterns, and the effectiveness of marketing and advertising strategies.
- Represent the university at career and college fairs, community and high school recruitment presentations, and campus visitor events.
- Organize or assist with related special events and projects (e.g., open house, visit days, etc.).
- Develop and implement customer relationship management (CRM) communication plans for prospective students; coordinate CRM communication between recruitment and admissions.
- Provide information, guidance, and customer service to students and families throughout the recruiting, admissions, and enrollment cycle, responding to inquiries promptly and professionally.
- Participate in all phases of personnel management, including the selection, supervision, training, and evaluation of classified and professional staff, as well as student ambassadors.
- Collaborate with other student service departments to carry out the philosophy of a student-centered institution.
- Collaborate with marketing staff to develop and implement consistent messaging and effective outreach to attract prospective students.
- Collaborate with academic programs—including deans and faculty—to set, evaluate, and achieve enrollment goals established for each program.
- Communicate effectively and present to a variety of constituents.
- Travel for the recruitment of prospective students.
- Perform other duties as assigned in support of the institution’s mission.
- Bachelor’s degree
- A current and valid driver’s license or the ability to obtain a current and valid Montana driver’s license
- Bachelor’s Degree or higher in Communication, Business, Human Resources, Marketing, Graphic Design, Management, Community Leadership, Educational Leadership, or other relevant area.
- Three or more years progressive experience in HR/recruiting, marketing, sales, and/or higher education services (e.g., admissions, financial aid).
- Demonstrated success building relationships with schools, industry representatives, or other external entities.
- Demonstrated experience with program planning, coordination, implementation, and training.
- Experience using data to inform planning and decision-making.
- Demonstrated experience in social media marketing, customer relationship management systems (Anthology Reach, Radius, Salesforce, etc.), and/or other customer engagement technologies.
- Demonstrated strong communication and organizational skills.
- Supervisory Experience.
The successful candidate will
- Possess outstanding organizational and communication skills
- Effectively communicate the benefits and opportunities available at MSU-Northern
- Strong public speaking and presentation skills
- Enjoy relating with people
- Develop and maintain relationships with high school counselors, community college advisors and recruiters, and other key influencers
- Demonstrate commitment to valuing equity, diversity and contributing to an inclusive working and learning environment
- Have a team-first attitude
- Enjoy traveling for work
- Be self-motivated and take initiative
- Have the ability and willingness to work extended hours including some evenings and weekends (Travel is required for this position which can occasionally be extensive)
- Ability to work with confidential material with an attention to detail
- Possess the ability to multi-task and problem solve innovatively
- Represent the department and the university in a professional manner at college fairs, high school visits, community events, and other recruitment activities
- Demonstrate effective time management skill and ability to meet deadlines
- Demonstrate proficiency in Microsoft Office Suite and other software programs
Must be able to work in an office and travel with or without reasonable accommodations. Approximately two thirds of the time is spent in a typical office environment; the other third of the time is traveling during recruiting.
This position has supervisory duties? No
Posting Detail Information
Announcement Number
STAFF - VA - 2500016P
Number of Vacancies
1
Desired Start Date
Immediate
Position End Date (if temporary)
Open Date
Close Date
Until an adequate pool is established
No
Special Instructions Summary
Applicants must upload the following with their application:
1. A cover letter which addresses how you meet the required and preferred qualifications, your
professional and academic career goals, and your interest in the position.
1. A cover letter which addresses how you meet the required and preferred qualifications, your
professional and academic career goals, and your interest in the position.
2. A resume or curriculum vitae.
3. A list of three references.
Please submit the Background Authorization Form which can be found here:
https://www.msun.edu/hr/forms/Authorization_for_Background_Investigation-MSU-Northern.pdf
You may email it to HR@msun.edu or fax it to (406) 265-3530.
Please type YES in the Background Check field in the online application to show you understand this additional requirement.
https://www.msun.edu/hr/forms/Authorization_for_Background_Investigation-MSU-Northern.pdf
You may email it to HR@msun.edu or fax it to (406) 265-3530.
Please type YES in the Background Check field in the online application to show you understand this additional requirement.
Quick Link for Internal Postings
https://jobs.msun.edu/postings/2543
EEOC Statement
Montana State University-Northern (MSUN) is an equal opportunity employer. MSUN does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran’s Employment Preference Act, MSUN provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.
Director of Human Resources /Title IX
Montana State University-Northern
300 11th Street West
Havre, MT 59501
E-mail: rebecca.farr@msun.edu
Location: 208 Cowan Hall
Tel: (406) 265.3568
In compliance with the Montana Veteran’s Employment Preference Act, MSUN provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.
Director of Human Resources /Title IX
Montana State University-Northern
300 11th Street West
Havre, MT 59501
E-mail: rebecca.farr@msun.edu
Location: 208 Cowan Hall
Tel: (406) 265.3568
