What are the responsibilities and job description for the Backhall Floor Supervisor - MSU Catering position at Montana State University?
Culinary Services Division (CSD), a division of Auxiliary Services, provides meals and specialty beverages for over 18,000 customers daily and is an integral part of campus life and the overall college experience. CSD proudly provides Montana State University students with not only a repertoire of various cuisines, cooking styles, and flavors, but a comfortable atmosphere to meet friends, study, and simply relax. The division is comprised of 2 residential dining halls, a commissary kitchen, several retail operations including 4 coffee shops, Chick-fil-A, the Union Market and Bobcat Grill, Brick Breeden Fieldhouse and Bobcat Stadium Concessions, Fork in the Road food truck, MSU Catering, Indulge In-House Bakery, and the Farm to Campus Program.
University Catering provides full catering services for campus and other contracted events. A sample of the 2000 events worked per year include: VIP meals, banquets, buffets, served meals, coffee breaks, drop-offs, and boxed meals. The number of catered events can be upwards of 15-35 daily.
University Catering provides full catering services for campus and other contracted events. A sample of the 2000 events worked per year include: VIP meals, banquets, buffets, served meals, coffee breaks, drop-offs, and boxed meals. The number of catered events can be upwards of 15-35 daily.
Duties and Responsibilities
Under the direction of the Banquet Manager, the Floor Supervisor leads the activities of the backhall production and delivery operation for catering:
- Organizes and executes events as contracted by clients while ensuring their expectations are being met
- Organizes and assembles materials for in-house and out-of-house functions
- Maintains organization of the catering staging area
- Prepares, uses and explains load sheets and diagrams to student staff and occasionally other staff.
- Beverage preparation
- Directs/leads the daily duties of 25 students and short term workers
- Assists with training and evaluating as needed
- Assists with basic policy development for backhall staff
- Communicates needs such as staffing, equipment, repair updates, etc to the Banquet Manager
- Performs and assigns cleaning duties
- Ensures compliance with sanitation guidelines and food handling and storage FDA codes, and as directed by MSU’s Registered Sanitarian
- Monitors catering item inventory and alerts managers to ordering needs as necessary
- Monitors use and returns of equipment, small wares and uniforms
- Orders paper ware, food and beverages for all back hall operations
- Assists management in controlling food and labor costs
- Actively contributes to the team by performing other duties as needed in support of the department’s mission.
Required Qualifications – Experience, Education, Knowledge & Skills
- Progressive experience working in the food service or hospitality industries or an equivalent combination of relevant education and experience.
- Experience directing, supervising and/or training staff.
- Extensive experience providing excellent front line customer service to a variety of individuals.
Preferred Qualifications – Experience, Education, Knowledge & Skills
- Experience executing multiple catering events and food deliveries.
The Successful Candidate Will
- Exude enthusiasm, and have a high level of integrity and customer orientation while interacting with a wide range of individuals.
- Be self-motivated, adapt to frequently changing priorities, and able to organize and prioritize multiple work assignments and meet deadlines.
- Work effectively in a fast paced, team oriented environment.
- Maintain composure while working with a broad spectrum of personalities under stress, pressure, and time sensitive demands of the job.
- Have basic computer skills.
- Possess solid problem solving skills.
- Exhibit design creativity and interest in industry trends.
- Exhibit leadership and team building skills.
- Exercise good judgment and make consistent decisions.
- Be able to operate and maintain departmental equipment.
- Maintain all health, sanitation, and safety standards.
- Represent the department and its programs in a positive, professional courteous manner.
Position Special Requirements/Additional Information
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.
- Must possess a valid driver’s license and meet all State of Montana requirements to operate State/University vehicles. Please do not send a copy of your driver’s license at this time. (If the successful candidate possesses a valid out of state driver’s license, candidate must obtain a valid Montana driver’s license within 60 days.)
- Work schedule will vary week to week depending on the needs of the department.
- Work early mornings, nights and/or weekends and holidays dependent on event schedule.
- Will work outside in inclement weather.
- Possess an 4-hour sanitation certification or have the ability to become certified.
- Must have the ability to understand and communicate in English with adequate proficiency to follow directions from supervisor, read and understand safety guidelines and directions to prevent accidents or injuries from occurring, and communicate effectively with customers (staff, visitors, students) by listening and speaking clearly to them.
Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
- Normal office, kitchen, service areas, cooler, freezer, and dock environments.
- Stationary and/or moving about for long periods of time.
- Frequently moving all sorts of shapes and sizes of food service delivery and presentation items weighing up to 30lbs; occasionally moving containers weighing up to 50lbs.
- Gripping handles on small kitchen utensils and other equipment.
- Performing repetitive motions related to job duties.
- Exposure to cleaning chemicals on a daily basis.
This position has supervisory duties?
No
Posting Detail Information
Number of Vacancies
1
Desired Start Date
Upon completion of a successful search.
Position End Date (if temporary)
Open Date
Close Date
Applications will be:
Screening of applications will begin on March 10, 2024; however, applications will continue to be accepted until an adequate applicant pool has been established.
Special Instructions
Please address the qualifications in your cover letter and resume.
Questions? Contact: Search Support at auxjobs@montana.edu or 406-994-6468.
Questions? Contact: Search Support at auxjobs@montana.edu or 406-994-6468.
EEO Statement
Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.
