What are the responsibilities and job description for the Course and Program Manager position at Montana State University?
The Program Manager is responsible for managing the day-to-day operations of the College of Letters & Science 101/201 Seminar classes and the Liberal Studies program, including student and faculty affairs, fiscal and human resource management, and enrollment management.
Duties and Responsibilities
The Program Manager reports to two different Directors, both of whom are part-time in their respective positions. As a result, the Program Manager is required to work independently with very little supervision, act on behalf of the directors and make decisions in their absence, and be able to utilize professional knowledge, judgment, and skills. The Program Manager is required to efficiently juggle multiple priorities and deadlines while keeping the program directors apprised of any issues or problems that may arise.
The Program Manager for seminar courses and Liberal Studies manages the day-to-day operations of both programs, including:
The Program Manager for seminar courses and Liberal Studies manages the day-to-day operations of both programs, including:
- Serving as the first point of contact for student and faculty issues, escalating to Director(s) as needed.
- Hiring, training, and supervising the half-time Distance Education Program Manager for the Liberal Studies Online program, including filling in for absence or vacancy.
- Managing enrollment needs, including ordering applicable books and supplies, course scheduling with the Registrar, etc.
- Partnering with campus shared services (Budget, Fiscal, Human Resources) to manage expenses and budgets, maintain Non-Tenure Track recruitment pools, initiate teaching contracts, onboard new employees, etc.
- Promoting student success, retention, and recruitment efforts such as assisting with MSU Fridays and Orientation, creating and distributing course and program materials, and maintaining best practices for overall student success.
- Recruiting, training, and supervising Student Fellows.
- Organizing and scheduling special events, classes, and meetings.
- Developing and distributing course materials and publicity, maintaining program websites, and overseeing faculty and course shells via learning management systems like D2L and Canvas.
- Knowledgeable in MSU policies and processes, FERPA requirements, and mandatory reporting obligations.
Required Qualifications – Experience, Education, Knowledge & Skills
- Bachelor’s degree and experience in a program management/coordination or administrative support position or an equivalent combination of education and experience.
- Demonstrated experience overseeing/managing multiple programs or projects simultaneously.
- Demonstrated experience working cooperatively with a wide variety of clientele.
- Demonstrated supervisory experience.
Preferred Qualifications – Experience, Education, Knowledge & Skills
- Demonstrated working knowledge of fiscal policies, procedures and processes.
- Demonstrated working knowledge of human resource functions.
- Student or employee conduct experience.
The Successful Candidate Will
- Possess the ability to be self-directed and independent, as well as be able to work effectively in a team environment.
- Be able to manage sensitive and confidential situations and information appropriately.
- Have exceptional judgment and problem-solving ability.
- Possess excellent written and oral communication skills.
- Possess strong interpersonal and organizational skills.
- Have strong attention to detail.
- Be able to effectively prioritize workload and activities in order to meet deadlines and adapt to changing priorities while maintaining a positive, effective, and professional manner.
- Represent the programs, college, and university to others in a professional and courteous manner.
Position Special Requirements/Additional Information
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.
Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This position has supervisory duties?
Yes
Posting Detail Information
Number of Vacancies
1
Desired Start Date
Upon completion of a successful search.
Position End Date (if temporary)
Open Date
Close Date
Applications will be:
Screening of applications will begin on January 27, 2024; however, applications will continue to be accepted until an adequate applicant pool has been established.
Special Instructions
EEO Statement
Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.
