What are the responsibilities and job description for the Information Technology Specialist position at Montecarlo Hats?
Job Summary
We are seeking a highly skilled and motivated Information Technology Specialist to join our dynamic team.
Responsibilities
- Provide technical support and troubleshooting for hardware and software issues across the organization.
- Manage and maintain IT systems, including servers, networks, and databases.
- Assist in the development and implementation of IT policies and procedures.
- Identifying and resolving customer issues and complaints promptly and effectively.
- Taking and processing orders, handling returns, and managing cancellations.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Proven experience as an IT Specialist or similar role.
- Strong understanding of computer systems, networks, and software applications.
- Excellent problem-solving skills and the ability to work under pressure.
- Relevant certifications (e.g., CompTIA A , Network , Microsoft Certified) are a plus.
- Proven experience as a customer service representative
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Paid time off
Compensation Package:
- Bonus opportunities
Schedule:
- Monday to Friday
Work Location: In person
Salary : $19 - $21