What are the responsibilities and job description for the Lead Intake Coordinator position at Monteforte Law P.C.?
Job Description
Job Description
Benefits :
- 401(k) matching
- Bonus based on performance
- Paid time off
Lead Intake Coordinator
Are you awesome? Because we are! Monteforte Law, P.C. is looking for our next awesome team member to join us as a Full-Time Lead Intake Coordinator. This isnt just another jobits a chance to work with a fun, energetic, and driven team thats dedicated to helping clients and each other. If youre someone who loves talking to people, thrives on organization, and wants to be part of something great, keep reading!
Why Join Monteforte Law, P.C.?
At Monteforte Law, we specialize in estate planning, wealth preservation, and elder law services for high-net-worth individuals and business owners. But heres the thingwere not your typical stuffy law firm. We believe work should be fun, fulfilling, and rewarding.
We offer :
Competitive salary based on experience (because awesome people deserve awesome pay).
Retirement 401(k) matching (because we care about your future).
A fantastic team of people who support and encourage each other (strict no jerks rule! ).
No late nights, no weekendsjust a balanced, fulfilling work life.
A chance to work in a role thats crucial to our firms success (and did we mention fun?).
About the Role :
The Full-Time Intake Coordinator will be the first voice potential clients hear and the first face they see when they visit us. Right away, youll take charge of managing our part-time intake assistant and ensuring our client intake process runs smoothly. We need someone whos ready to hit the ground running and take ownership of this essential part of our business.
And heres the best part : Down the road, as our firm grows (and it is growing!), this role has the potential to evolve into a leadership position within the firm.
What Youll Be Doing :
Being the friendly, knowledgeable first point of contact for potential clientsgiving them a warm welcome and letting them know theyre in the right place.
Managing our part-time intake assistant, making sure theyre on track and crushing it.
Scheduling consultations, appointments, &managing attorney calendars, plus following up on leads, and ensuring no one slips through the cracks.
Taking ownership of the intake process, making sure everything runs like a well-oiled machine.
Helping us make things even better by identifying areas for improvement and suggesting awesome ideas.
Keeping track of client interactions using our CRM (were tech-savvy like that).
Were Looking for someone who :
Has at least 2 years of experience in intake, sales, or client relations (bonus points if youve worked in a law firm before).
Has the ability to show EMPATHY! Many of our clients are going through tough times, and they need someone to really LISTEN to them
Loves talking to people and making them feel comfortablewhether on the phone or in person.
Is confident, organized, and ready to take charge from day one.
Can juggle multiple tasks without breaking a sweat.
Has a great sense of humor, positive attitude, and an ability to work in a fast-paced environment without losing that smile.
Knows their way around CRMs, scheduling tools, and Microsoft Office.
What You Can Expect :
A role where your work makes a real difference to our clients and the firm.
Support, training, and encouragement from a team that genuinely cares about your success.
An environment where your contributions are valuedand where we celebrate wins, big and small.
How to Apply :
If youre reading this and thinking, Wow, this sounds perfect for me!we want to hear from you. Send us your resume and a cover letter telling us why youd be an awesome fit.
Knowledge of estate planning and elder law is not a requirement but will be a bonus!
Benefits :
