What are the responsibilities and job description for the Retirement Counselor position at Montereau?
Job Summary/Objective:
Identify, market, and sell prospective residents on the benefits of the lifestyle of Montereau. Achieve personal and team sales and move-in goals to maintain maximum occupancy of the community.
Responsibilities:
- Maintain database of clients.
- Establish relationships with prospective clients which leads to moving them through the sales continuum.
- Conduct effective discovery with clients.
- Collaborate and partner with key representatives throughout the community to make effective relationships that lead to a decision.
- Acquire and maintain expert knowledge of all sales documents, including programs, inventory incentives, contracts, etc.
- Conduct sales activity in and outside of the community including home visits.
- Performs other related duties as assigned.
Essential Functions/Duties/Responsibilities:
Maintaining data base and meeting metric, sales and occupancy goals
Required Skills/Abilities/Competencies:
- Strong verbal and written communication skills.
- Intermediate level computer skills with Microsoft Office programs and ability to learn new software.
- Excellent sales and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines and sales goals.
- Ability to effectively manage sensitive and confidential communications and information while maintaining a high level of poise and tact.
- Ability to function well in a high-paced and at times, stressful environment.
Education and Experience:
- A minimum of 5 years of experience in sales, marketing, public relations or a related field is required.
- Previous sales experience in the retirement living industry is preferred.
- Bachelor’s degree in marketing, Sales, Public Relations or other business-related degrees: or an equivalent combination of education, experience is required.
Physical Requirements:
A moderate amount of walking, standing and sitting.
Must be able to lift up to 25 pounds at times.
Ability to travel by car and/or commercial airline.
Other Duties:
Ability and willingness to periodically work outside core office hours, including evenings and weekends.
