Medical Billing/Patient Account Representative

Monterey Bay GI Consultants and Monterey Bay Endoscopy Center, a growing healthcare organization, is seeking a dedicated and motivated individual to join our team as a Patient Account Representative. If you have a passion for helping others, organization and time management skills, a keen eye for detail, and excellent communication skills, this could be the perfect opportunity for you to make a difference in the lives of our patients. 

In this role, you will play a crucial role in our organization by ensuring accurate and timely processing of patient accounts. The position is full time (40 hours per week) and in this role, primary responsibilities include the following. Position is located in our Monterey or Salinas office - not a remote position. 

Essential Job Functions:

• Demonstrate professional communication skills when answering patient phone calls 
• Enter and submit charges
• Investigate, correct, and appeal or resubmit denied claims
• Patient collections
• Accurately update patient demographics
• Call and assist patients regarding past due balances
• Learn about patient insurance coverage and be able to answer questions regarding insurance and billing

Position Requirements: 

• 2-3 years of experience in medical billing 
• Proficiency with computers and various software
• Keyboarding and 10 key skills
• Must have a friendly demeanor and be a positive teamplayer
• Ability to pay attention to detail and multi-task
• Strong work ethic and holds oneself responsible, accountable, and focuses on being dependable and punctual
• Bilingual and biliterate in English/Spanish preferred
• ICD-10: 1 year (Preferred)
• Must be available to work in our offices full time - not a hybrid or remote position

Pay rate to be discussed in consideration of experience. If you have the required skills and are interested, please submit a cover letter with your resume.  Salary: $21.00-$25.00 per hour.

Schedule:

• Days, Monday through Friday, 8 hour shift (no weekends)

We offer a competitive benefits package which includes:

• Medical, dental and vision insurance
• Life insurance
• Paid Time Off
• Sick pay
• 401(k)
• Profit Sharing

We are an equal opportunity employer and value diversity in our workforce.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability or any protected status under state and federal law.

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