What are the responsibilities and job description for the Service Manager position at Montgomery Automotive Group?

Montgomery Automotive has an immediate opening for a dependable Service Manager to join our Service Team. We are looking for a long term, energetic professional who is ambitious, hardworking, and ready to showcase their proven skills. This individual must be a team player while also able to thrive when working independently.

Benefits

Paid holidays & paid time off
Paid training
Medical, vision, dental, accident, critical illness insurance
Health savings
Short-term and Long-term disability plans
Life Insurance
401k with company match
Professional growth and development opportunities
Competitive pay plans with growth road maps

Job Descriptions

Ensure that customers receive prompt, courteous, and effective service

Ensure service repairs are performed efficiently and correctly while maintaining a high Fix-it-Right percentage

Develop processes for departments to ensure consistent follow-up with Customers

Maintain positive relationships with customers to drive customer loyalty and KSI

Keep customer informed on completion times, service expenses and possible changes

Foster positive relationships with our manufacturer partners and vendors

Recruit, hire and manage technicians & advisors to meet growth plan of the department

Train, motivate and manage all service department staff

Set and communicate clear goals and objectives for the Service Departments to achieve gross forecasts

Prepare an annual operating forecast for the department and meet or exceed it

Oversee and analyze performance and identify areas of improvement

Develop action plans to improve performance

Job Requirements

Proven success in leading and managing a dealership team to meet or exceed goals

Financial and business acumen and the ability to drive revenue and profitability

A positive attitude, excellent customer service, and communication skills

Self-motivated, goal-oriented, and thrives in a fast-paced environment

Strong work ethic and computer skills with use of digital MPI experience a plus

Team oriented, flexible, and focused on maintaining a high level of customer service

Valid U.S. driver's license

Must be able to pass pre-employment screens background & drug test

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What are the responsibilities and job description for the Service Manager position at Montgomery Automotive Group?

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Job openings at Montgomery Automotive Group

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