What are the responsibilities and job description for the Recruitment, Training and Outreach Manager (Program Manager II, Grade N25) position at Montgomery County Government?
About The Position
The expected salary range for this role on hire is $81,122 - $114,847.
Who We Are
The Montgomery County Board of Elections (BOE) is responsible for administering Federal, State, and County elections within Montgomery County. We are the largest jurisdiction in the state of Maryland, with approximately 750,000 registered voters with the largest number of mail-in ballots cast, 58 vote-by-mail drop boxes, 14 early voting centers, and 232 polling places on election day. The recruitment and training of election workers are essential to the election process, equipping workers with knowledge and skills needed to administer efficient elections, assist voters, manage polling places, and upholding election integrity. Proper training ensures that election workers are equipped with knowledge, skills and hands-on experience to handle various situations that may arise during voting. In addition, Montgomery County Board of Elections conducts an extensive Outreach Program to recruit volunteers, engage the community and promote awareness of election processes.
The work of the Board of Elections is governed by Federal and State legal framework, Maryland State Board of Elections regulations, and county regulations and procedures.
Who We Are Looking For
The Board of Elections is seeking a Program Manager to design, manage, and supervise election critical tasks incorporating operational and legislative requirements into established processes within the Recruitment, Training, and Outreach Program. The candidate will ensure delivery of legally mandated Community Outreach, Recruitment, and Training programs, and placement of 4,000 volunteers across the county of diverse party affiliations to serve at 14 Early Voting Centers, 232 Election Day polling places.
Candidate must have strong leadership skills, and excellent communication and public speaking abilities. The candidate must show experience in designing, o rganizing and overseeing implementation of critical programs, delivered in a dynamic environment with legally set and operationally critical deadlines.
The candidate will be responsible for gathering, analyzing and maintaining data to ensure compliance with Maryland State Board of Elections’ program requirements and regulations, timely reporting to the Board and operational coordination across various Sections, County Agencies and external partners.
It is preferred that the candidate have knowledge of election procedures, voter outreach strategies and recruitment of volunteers.
The employee will work independently and report to the Election Director.
What You'll Be Doing
The successful candidate will exercise the key management functions related to recruitment, training and outreach, including:
A criminal background check will be conducted on the selected candidate prior to appointment and will be a significant factor in the hiring decision.
Office hours are from 8:30am to 5:00pm, however during the election cycle employee will be required to work overtime that would include evenings, weekends and holidays depending on the workload.
Minimum Qualifications
Experience: Thorough five (5) years professional experience in a program/specialization area directly related to planning, designing, developing and managing volunteer programs.
Previous Supervisory Experience Is Required.
Education: Graduation from an accredited college or university with a Bachelor's Degree.
Equivalency: An equivalent combination of education and experience
SPECIAL QUALIFICATIONS: Position requires registration as a voter in the State of Maryland.
All Applicants will be reviewed by the Office of Human Resources (OHR) for minimum qualifications. Those applicants who meet minimum qualifications will be rated “Qualified,” placed on the Referred List, and may be considered for an interview. Employees meeting minimum qualifications who are the same grade or higher will be placed on the Referred List as a “Transfer” candidate and may be considered for an interview.
Preference for interviews will be given to applicants with experience in the following:
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at OHR@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference .
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law : Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code . Additional information about outside employment can be obtained from the Ethics Commission website.
The expected salary range for this role on hire is $81,122 - $114,847.
Who We Are
The Montgomery County Board of Elections (BOE) is responsible for administering Federal, State, and County elections within Montgomery County. We are the largest jurisdiction in the state of Maryland, with approximately 750,000 registered voters with the largest number of mail-in ballots cast, 58 vote-by-mail drop boxes, 14 early voting centers, and 232 polling places on election day. The recruitment and training of election workers are essential to the election process, equipping workers with knowledge and skills needed to administer efficient elections, assist voters, manage polling places, and upholding election integrity. Proper training ensures that election workers are equipped with knowledge, skills and hands-on experience to handle various situations that may arise during voting. In addition, Montgomery County Board of Elections conducts an extensive Outreach Program to recruit volunteers, engage the community and promote awareness of election processes.
The work of the Board of Elections is governed by Federal and State legal framework, Maryland State Board of Elections regulations, and county regulations and procedures.
Who We Are Looking For
The Board of Elections is seeking a Program Manager to design, manage, and supervise election critical tasks incorporating operational and legislative requirements into established processes within the Recruitment, Training, and Outreach Program. The candidate will ensure delivery of legally mandated Community Outreach, Recruitment, and Training programs, and placement of 4,000 volunteers across the county of diverse party affiliations to serve at 14 Early Voting Centers, 232 Election Day polling places.
Candidate must have strong leadership skills, and excellent communication and public speaking abilities. The candidate must show experience in designing, o rganizing and overseeing implementation of critical programs, delivered in a dynamic environment with legally set and operationally critical deadlines.
The candidate will be responsible for gathering, analyzing and maintaining data to ensure compliance with Maryland State Board of Elections’ program requirements and regulations, timely reporting to the Board and operational coordination across various Sections, County Agencies and external partners.
It is preferred that the candidate have knowledge of election procedures, voter outreach strategies and recruitment of volunteers.
The employee will work independently and report to the Election Director.
What You'll Be Doing
The successful candidate will exercise the key management functions related to recruitment, training and outreach, including:
- Supervise 1 (one) Training Program Specialist, 1 (one) Recruitment Administrative Specialist, 1 (one) Recruitment Administrative Specialist, and 1 (one) Outreach and Community Engagement Specialist and up to 30 temporary employees.
- Develop and implement recruitment strategies to ensure sufficient staffing of election workers.
- Organize and oversee comprehensive training programs for election workers.
- Develop and manage voter outreach initiatives to educate and engage the community.
- Coordinate with local officials and organizations to promote voter participation.
- Ensure compliance with election laws, policies and procedures.
- Maintain and report data on recruitment, training and outreach programs and activities.
- Provide cross-sectional support in delivery of the Board of Elections mandate.
A criminal background check will be conducted on the selected candidate prior to appointment and will be a significant factor in the hiring decision.
Office hours are from 8:30am to 5:00pm, however during the election cycle employee will be required to work overtime that would include evenings, weekends and holidays depending on the workload.
Minimum Qualifications
Experience: Thorough five (5) years professional experience in a program/specialization area directly related to planning, designing, developing and managing volunteer programs.
Previous Supervisory Experience Is Required.
Education: Graduation from an accredited college or university with a Bachelor's Degree.
Equivalency: An equivalent combination of education and experience
SPECIAL QUALIFICATIONS: Position requires registration as a voter in the State of Maryland.
- MEDICAL EXAM PROTOCOL: Medical History Review.
- Maryland State Board of Elections background check.
All Applicants will be reviewed by the Office of Human Resources (OHR) for minimum qualifications. Those applicants who meet minimum qualifications will be rated “Qualified,” placed on the Referred List, and may be considered for an interview. Employees meeting minimum qualifications who are the same grade or higher will be placed on the Referred List as a “Transfer” candidate and may be considered for an interview.
Preference for interviews will be given to applicants with experience in the following:
- The Department is seeking candidates with the following degrees: Political Science, Political Management, Public Administration, Communications, Public Relations, Business Administration.
- Experience in planning, designing, developing and managing election related programs.
- Experience in applying innovative ways to increase recruitment of volunteers.
- Experience in analytical techniques to conduct studies, to analyze findings, and to make recommendations concerning effectiveness, efficiency and productivity of program.
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at OHR@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference .
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law : Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code . Additional information about outside employment can be obtained from the Ethics Commission website.
Salary : $81,122 - $114,847
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