What are the responsibilities and job description for the Government Assistance Eligibility Specialist III, Grade 22 position at Montgomery County MD?
Salary : $71,426.00 - $113,837.00 Annually
Location : 401 Hungerford Dr Rockville MD 20850 USA
Job Type : State / County
Remote Employment : Flexible / Hybrid
Job Number : 2025 - 00052
Department : Department of Health and Human Services
Division : HHS 60 Office of Eligibility and Support Services
Opening Date : 02 / 04 / 2025
Closing Date : 2 / 18 / 2025 11 : 59 PM Eastern
FLSA : Exempt
About the Position
The expected salary range for this position on hire is $ 71,426 - $92,632
WHO WE ARE
Montgomery County is located adjacent to Washington, D.C., and with over one million residents, is the most populous County in the State of Maryland. The County is also the most diverse County in the State and ranks among the top ten most diverse Counties in the nation. Montgomery County contains many major U.S. government offices, scientific research and learning centers, and business campuses.
The Department of Health and Human Services is responsible for delivery of the County's public health and human services that meets the needs of our community's most vulnerable children, adults and seniors. The Department provides services through more than 120 programs at more than 20 locations. With over 2,000 employees, the Department of Health and Human Services is the largest County Department.
As a Department, we believe health and wellness of the county can only be achieved by ensuring that every resident has fair opportunities to reach their fullest potential. This means access to quality housing, transportation, education, employment, health care, human services, safe neighborhoods, and healthy food. HHS provides critical services for residents who face a variety of obstacles in achieving their full potential. HHS plays an essential role in building a healthy and strong community.
WHO WE ARE LOOKING FOR
The Office of Eligibility Support Services (OESS) is currently recruiting for an enthusiastic professional to serve in the Government Assistance Eligibility Specialist (GAES III) position and help us achieve our mission. We are committed to fostering a collaborative and inclusive environment that supports your goals and success.
What You'll Be Doing
The position will be responsible for creating presentations and conducting trainings on various Maryland Medicaid programs, such as Long-Term Care, Modified Adjusted Gross Income (MAGD, Non-Modified Adjusted Gross Income and Public Assistance to Adults (PAA), Program of All-Inclusive Care for the Elderly (PACE) and County Health Programs (CHP).
- The position will interpret eligibility laws, rules and procedures to improve and develop case management practices and techniques.
- The GAES III will assist with the MA-LTC unit in all aspects of the appeal process to include receiving the appeals, obtaining the files, reviewing them for correct application of policies, writing summaries, appearing at hearings, and taking action.
- The incumbent is also responsible for conducting first-level reviews on actions taken by case managers for all Maryland Medicaid programs, Public Assistance to Adults (PAA) and County Health Programs using the Enrollment and Eligibility (E&E), Electronic Integrated Case Management (eICM), and Maryland Health Connection (MHC) systems.
- The incumbent will also complete monthly compliance for the unit.
- The GAES III acts as a customer service liaison with internal and external customers such as nursing homes and hospitals as well as Primary Care Coalition and Trinity Health Care.
- The position will also provide quality customer service, and complete and resolve complex cases as the need arises. The incumbent will assist other OESS units during staff vacancies.
- Duties may change based on operational needs.
Minimum Qualifications
Education : Graduation from an accredited college or university with a bachelor's degree.
Experience : Two (2) years of experience as a journey level specialist in determining eligibility or two (2) years of equivalent work experience.
Equivalency : An equivalent combination of education and experience may be substituted
Preferred Criteria, Interview Preferences
We will use interview preference criteria
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application / resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at OHR@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans / persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law : Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
Leave Benefits
Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.
Retirement Benefits
All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.
Tuition Assistance & Student Loan Forgiveness
Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.
Free Mass Transit Benefit
County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.
Reduced Child and Health Care Costs
Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.
Employee Wellbeing
We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.
Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits
What is your highest level of completed education?
How many years of experience do you have as a journey-level specialist in determining eligibility for family investment programs or equivalent fields?
Do you have 2 or more years of experience in determining eligibility for Maryland Medicaid and Family Investment Programs or applying Federal, State, County, and COMAR regulations pertaining to eligibility for multiple financial and / or medical assistance programs?
Share your experience in determining eligibility for Maryland Medicaid and Family Investment Program to include MA-LTC or applying Federal, State, County and COMAR regulations pertaining to eligibility of multiple financial and / or medical assistance programs.
Required Question
Salary : $71,426 - $92,632