Receptionist

POSITION SUMMARY

Underneath the supervision of the Center Leader or Office Manager, responsible for areas such as insurance verification, scheduling of surgical procedures, billing/coding/accounts receivable, accounts payable records or transcription of operative procedures. Promotes a favorable image of the Center to physicians, patients, insurance companies, and the general public.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serves as telephone operator for center; routes incoming calls properly and takes accurate messages when unable to connect caller to requested party
• Receives and distributes all mail and special deliveries
• Greets patients and provides necessary paperwork for completion
• Notifies appropriate nursing staff that patient is present after patient has completed paperwork
• Keeps track of patient's family, patient's driver, etc.
• Ensures that pharmaceutical/equipment representatives have appropriate badges and do not interfere with patient care or confidentiality
• Prints out all labels, forms, etc., for patient charts and assembles charts after appointment
• Calls appropriate agencies for assistance in case of emergency
• Stamps the back of each check with deposit stamp at time of receipt
• Makes copies of all checks with EOBs in mail, credit card slips, and cash received from patients
• Separates EOBs from checks and attaches orginal EOB to copy
• Issues appropriate receipts when receiving payments by cash or check directly from patients
• Verifies credit cards if used and issues appropriate duplicate receipts
• Posts all checks, credit card slips, and cash received to payments-received log, showing type of payment separately
• If there are separate billing accounts (i.e., center, anesthesia, physicians), sorts and posts each to separate payments-received log
• Balances log to cash/checks/credit card payments
• Completes deposit log for patient and insurance payments
• Completes separate deposit log for other types of payments (e.g., refund of overpayment from accounts payable, etc.)
• If there are separate billing accounts (i.e., center, anesthesia, physicians), sorts and posts each to separate deposit logs
• Balances deposit log to payments-received log less credit card payments
• Gives balanced payments-received log, deposit log, and originals and copies of all cash, credit card slips, and checks received to Business Office Manager
• Submits secondary billing in a timely manner with appropriate supporting documentation
• Reviews patient accounts for accuracy and completeness and obtain any missing information
• Demonstrates courtesy and helpfulness toward patients and their families
• Participates in continuing education and other learning experiences
• Shares knowledge gained in continuing education with staff
• Maintains membership in relevant professional organizations
• Seeks new learning experiences by accepting challenging opportunities and responsibilities
• Welcomes suggestions and recommendations.
• Regular and predictable attendance
• Performs other duties as assigned

QUALIFICATIONS:

• High School Diploma or GED
• One (1) year of experience, preferably in an Ambulatory Surgery Center (ASC)
• Experience in Endoscopy/Multi-specialty/Ophthalmology/ASC
• Strong knowledge of ICD 10
• Strong knowledge of CPT (certification preferred not required)
• Ability to speak and understand the English language
• Strong ethical and moral character references
• Basic computer skills

If you are ready to join an exciting, progressive company and have a strong work ethic, join our team of experts! We offer a highly competitive salary and a comprehensive benefits package.

We are an equal opportunity employer.

Apply Now! Come Join our Team! We offer Competitive Pay, Medical, Dental and Vision Plans

Plus Work/Life balance by Paid Time Off