What are the responsibilities and job description for the Administrative Assistant position at Monument Staffing?
A prestigious hospital in Boston is looking for an Administrative Assistant to join their administrative team. A great place to challenge yourself, learn new skills and grow a career.
**onsite for the first 90 days and then hybrid, once trained.
Job Duties:
- Greet and assist patients, visitors, and staff in a professional and courteous manner.
- Answer and direct phone calls, take messages, and respond to inquiries.
- Schedule patient appointments and coordinate follow-ups.
- Maintain and update patient records in electronic medical record (EMR) systems.
- Process insurance forms, billing, and other administrative paperwork.
- Assist with data entry, filing, and document organization.
- Coordinate meetings, prepare agendas, and take meeting minutes as needed.
- Order office and medical supplies and ensure inventory is stocked.
- Support healthcare providers and staff with administrative tasks.
- Ensure compliance with hospital policies, HIPAA regulations, and patient confidentiality.
Qualifications:
- Bachelor's degree preferred, ideally in psychology, healthcare administration, health science/services, etc.
- Previous administrative or customer service experience is required, experience in a healthcare setting is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with EMR systems.
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication and interpersonal skills.
- Ability to handle confidential information with professionalism and discretion.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
Salary : $22 - $24
