What are the responsibilities and job description for the Front Office Receptionist position at Monument Staffing?
Stable financial services firm is seeking a front desk administrator to be the face of the company along with working within all business areas to ensure smooth business operations. This person must have office experience, a 4-year degree and an outgoing customer service attitude.
Responsibilities:
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guest
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)
Job Requirements
- Must have a Bachelor's degree
- Must have a solution-oriented mindset and be a proactive problem-solver
- Have the ability to work independently and proactively on requests
- Demonstrates flexibility to maneuver through multiple deliverables with varying deadlines in a fast-paced environment
- Maintain the highest standards of poise and professionalism when interacting with clients, guests, and vendors
- Independent worker and works well on a team
- Knowledge of MS Word, Excel and Outlook
- Superior written and oral communication skills
- Professional and positive attitude
- Ability to handle highly confidential information
- Ability to work in an office location full time
Salary : $60,000 - $75,000
