What are the responsibilities and job description for the Veterinary Receptionist position at Monument View Veterinary Hospital?
Monument View Veterinary Hospital is seeking a Client Care Coordinator to join our team! Our CCCs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide an empathetic client experience while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time or part-time position, with a 4/10 schedule and availability needed Monday - Sunday.
Full-time benefits and compensation:
- Compensation: $15 - 18/hour, based on experience and skill set
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Paid time off
- Personal pet discount
- Uniform allowance
Minimum qualifications and skill set:
- 1 years of client service experience
- Previous veterinary experience is highly desired
- Proficiency in the following skills:
- Client communication
- Scheduling appointments
- Financial transactions
- Managing multiple phone lines
- General hospital cleaning
Mountain View Veterinary Hospital in Grand Junction, Colorado, provides comprehensive veterinary care with a focus on compassionate service for pets and their families. The hospital offers a broad range of services, including preventative care, diagnostics, surgical procedures, and emergency care. Their team emphasizes client education and collaborative treatment plans, ensuring that pet owners feel informed and confident about their pets' health and wellbeing. The facility is equipped with modern technology and staffed by experienced professionals committed to delivering high-quality care in a welcoming environment.
Salary : $15 - $18