What are the responsibilities and job description for the Payroll Clerk position at Monzon & Son Enterprises Inc?
The Billing Clerk is responsible for issuing invoices to customers, updating customer files, and ensuring accurate billing processes. This role plays a crucial part in maintaining positive customer relationships through timely and accurate billing practices.
ESSENTIAL JOB FUNCTIONS :
- Collect and enter all freight bills with correct information, including PO numbers and job references.
- Follow up with the VP of Business Development and Dispatchers to gather any missing billing information.
- Ensure all tickets from dispatch are collected and billed promptly.
- Review invoices to ensure accuracy and ask questions to clarify any discrepancies.
- Request billing information from relevant stakeholders to complete invoices accurately.
- Meet customer invoice expectations and submit invoices promptly as requested.
- Receive training on sending invoices and using relevant invoicing systems to avoid errors.
- Answer all emails and phone calls promptly, addressing inquiries and issues the same day.
- Maintain organization of emails, desk, and paperwork to facilitate efficient billing processes.
- Aim to bill customers as soon as possible, striving for same-day invoices and weekly billing with a goal of being no more than a week behind.
- Receive training on Axxon and Level Set systems for efficient invoice processing.
- Revise invoices promptly if necessary to correct any errors or discrepancies.
- Ensure dump fees are appropriately covered in billing rates or billed accordingly.
- High school diploma or equivalent; associate degree in accounting or related field preferred.
- Previous experience in billing or administrative roles preferred.
- Proficiency in Microsoft Office Suite, particularly Excel and Word.
- Strong attention to detail and accuracy in data entry.
- Excellent communication and interpersonal skills.
- Ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Familiarity with billing software or systems is a plus.
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