What are the responsibilities and job description for the Account Executive position at MOO?
MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.
Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA Denver, CO, and East Providence, RI
We’re making new and exciting things – and we could really do with your help.
MOO's Business Services offering provides an online platform for businesses to create and scale their beautiful print products with the click of a few buttons (just like magic). Our Business Service clients range from robust corporations looking for consistency and brand control to creative resellers who partner with MOO to bring their designs to life and delight their clients.
While we don't have any open positions at the moment, we're always on the lookout for motivated and ambitious Account Executives who can help us continue the current success of our MOO Business Services. As an Account Executive at MOO, you would be the initial point of contact for prospective new business clients, offering support and guidance with starting or scaling their branded print and custom merchandise needs.
In this role, you would serve as the first human contact for business customers, introducing them to our service, design, and product offerings. You would onboard new clients accounts for first orders and subscriptions and facilitate a seamless introduction to an Account Manager or Customer Success team. Alongside providing live demonstrations of our business platform, helping prospective clients product samples, and educating them on our product and service offerings.
We are looking for someone who is not afraid to pick up the phone and make 35 calls a day, dig deeper into their funnels to make creative sales, and thrive in a fast-paced, hybrid work environment. With 2-3 years of experience in a customer-facing role, preferably in sales, you should be goal-oriented, coachable, and enjoy learning new skills and strategies. You should also be professional, friendly, and helpful on the phone and in writing, and have an organised and disciplined approach to your day-to-day processes.
Your role would also involve managing a pipeline of both prospect and recently onboarded client accounts, actively contacting leads and opportunities from multiple channels. Achieving monthly new account and revenue targets, meet and exceed daily outbound activity requirements. An interest or background in design and print is beneficial, and experience with Salesforce, Salesloft, and Adobe Workfront or other ticketing systems is a plus.
If the above sounds like you - we encourage you to apply and express your interest. You might be the perfect fit for the MOO team when a position becomes available.
\nWhat’s it like to work at MOO?
MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognizing the importance of a healthy work/life balance.
That’s why we offer 22 days’ PTO plus Federal holidays, a 401(k) match, MOO stock option program, paid parental leave and we’ll cover 100% of your health, dental and vision care premiums. We’ll also cover you with life insurance and long-term disability insurance, and we offer a wellness program too. Finally, we’ll treat you to breakfast and fresh fruit every day, lunch on Fridays and all the ice cream you can eat (just watch for the brain freeze).
Diversity Statement
We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, color, religion or belief, gender, national origin, age, sexual orientation, marital status, disability, veteran status or any other protected class
As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.
