What are the responsibilities and job description for the Front of House Team Member position at Moonrise Bagels?
Company description
We’re changing the way you see bagels. Founded in 2021, Moonrise Bagels is a new kind of bagel shop that has gained both local and national recognition for its award-winning “Stuffed Bagels”, New York style bagels stuffed with real, good food like Bacon, Egg & Cheese, Buffalo Chicken and Reuben. As a quick-service establishment offering innovative novelty Stuffed Bagels & classic bagels with spreads along with coffee, tea, and drinks, we pride ourselves on providing a quick, affordable, mess-free, enjoyable experience to all guests. Our original location is in Woodstock, but Poughkeepsie will act as our flagship location. We also offer nationwide shipping and have shipped our award winning Stuffed Bagels to all 50 states.
Position Summary
We are looking for a responsible individual to join our growing team at Moonrise Bagels. Front of House Team Members are guest facing, and responsible for taking orders, fulfilling orders and providing a high level of hospitality. This is a great position for someone who loves engaging with people and who wants to work in a fast-paced environment with a tight-knit team. This is a tip eligible position with gross compensation expected in the $20 per hour range. This position reports to the General Manager.
Responsibilities
The essential functions include, but are not limited to the following:
- Take and fulfill orders including cutting, spreading and packaging bagels, brewing coffee, stocking the fridge while maintaining a clean, organized and safe work environment that adheres to company and health code standards
- : Act as a brand ambassador, sharing the brand story with customers and getting them interested and excited in Stuffed Bagels
- Maintain an enjoyable and welcoming experience for our guests.
Requirements
- Prior hospitality or food service experience a plus but not required
- Passion for excellence and hospitality
- Reliable with a strong attention to detail
- Ability to work well under pressure in a fast-paced environment is a must
- Strong communication and interpersonal skills
- Enthusiasm and willingness to help the team succeed whenever necessary
- Ability to receive constructive feedback in a professional manner and put it into action
- Availability to work events as needed
- Be at least 18 years old
- Fluent in English
Benefits
- Access to Virtual Wellness Program with 100% company contribution which includes tele-health primary care, 24/7 urgent care, mental health therapy and 1,000 medications available at no cost (full-time employees)
- Paid Time Off to support a healthy work/life balance (full-time employees)
- Friends & Family discount
- Staff meals
- Growth Opportunities: The ability to get in on the ground floor of a quickly growing brand
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Job Types: Full-time, Part-time
Pay: From $15.50 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Paid time off
Shift:
- Day shift
- Morning shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $16 - $20