What are the responsibilities and job description for the Front Desk Receptionist/Hostess position at Moore Buick GMC Truck, Jacksonville NC?
We are looking for the perfect Full time Receptionist/Hostess to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
The hours consist of Monday-Friday 8:00am-5:00pm. Weekend hours available.
As a Receptionist, you will be the first point of contact for the dealership. Our Receptionist’s duties include offering administrative support. You will welcome every customer who visit the business. You will also coordinate front-desk activities, including distributing tags and registrations, logging lot traffic, phone activity and redirecting phone calls.
To be successful as a Receptionist, you should have a pleasant personality. This is a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while answering the phones . Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.
Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
- Greet and welcome guests as soon as they arrive at the dealership
- Direct visitors to the appropriate person and office
- Answer, screen, log and forward incoming phone calls
- Ensure reception area is tidy and presentable
- Provide basic and accurate information in-person and via phone/email
- Making copies of tag and registrations and filing them away
Requirements
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Proven work experience as a Receptionist, Front Office Representative or similar role
The hours consist of Monday-Friday 8:00am-5:00pm and Saturday's (optional) 9:00am to 6:00pm
Work Remotely
- No
Job Type: Full-time
Pay: From $18.00 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $18
