What are the responsibilities and job description for the Self Pay Collector - Full Time position at Moore County Hospital District?
Moore County Hospital District (MCHD), located in Dumas, Texas, is a leading healthcare provider dedicated to serving Moore County and the surrounding areas. Our team of compassionate physicians, employees, and volunteers is committed to delivering the highest quality care in a hometown-friendly environment.
In 2024, MCHD was honored as a Top 100 Critical Access Hospital by The Chartis Center for Rural Health, a recognition awarded to only 100 out of 1,366 critical access hospitals nationwide.
Additionally, our Memorial Nursing and Rehabilitation Center was recognized as a Best Performing Nursing Home for both the 2022-2023 and 2023-2024 periods, placing in the top 5% of over 15,000 nursing homes evaluated.
MCHD is proud to provide comprehensive healthcare services to residents across six counties, ensuring accessible and exceptional care for our broader community.
We invite dedicated professionals to join our award-winning team and contribute to our mission of exceptional care.
This position is a Full Time position in our patient financial services department. It is a department we are growing in order to provide the best financial care and service to our community. Hours are 8-5 Monday-Friday.
SUMMARY:
Perform follow-up of assigned accounts to maximize collection of outstanding and credit balances per MCHD collection practices while maintaining appropriate communication with all customers. Must be comfortable having financial discussions with patients to collect outstanding balances. Takes patient payments and posts to account. Creates employee payment plans and sets up payroll deductions. Maintains OB payment plan contracts and processes adjustments as needed. Maintains and handles all bankruptcy processes for business office. Balances cash drawer daily. Demonstrates cross-training within the department to effectively handle any scheduling that may arise. Occasionally perform insurance verification and referral authorization. Performs other duties as assigned
EDUCATIONAL/EXPERIENCE REQUIREMENTS:
High School or equivalent education preferred.
EXPERIENCE REQUIREMENTS:
Minimum of one year high public contact office experience required, preferably in a healthcare environment.
OTHER REQUIREMENTS:
Typing competency of 35-40 wpm
Basic personal computer knowledge
Previous experience in an office setting which included filing documents, preparing simple correspondence and handling multiple priorities under time constraints with limited supervision.
