What are the responsibilities and job description for the Luxury Leather Account Manager position at Moore & Giles?
About the Opportunity
Moore & Giles, a luxury leather company based in Virginia, is seeking an experienced Account Manager. The successful candidate will serve as the primary point of contact for large-scale hospitality and residential design projects, providing exceptional customer service and support.
Key Responsibilities:
- Develop and maintain strong relationships with clients, identifying opportunities to grow our business and improve service delivery.
- Partner with internal teams to refine account management processes and ensure seamless communication across all touchpoints.
- Craft thoughtful and comprehensive responses to customer inquiries, addressing inventory availability, pricing, and order status.
- Educate customers on our products and services, advising on suitable solutions for their needs.
Requirements:
- 3-5 years of experience in account management or a related field.
- Proven leadership skills, with the ability to work independently in a fast-paced environment.
- Excellent communication and problem-solving skills, with a proactive approach to customer service.
