What are the responsibilities and job description for the Service Coordinator/ Onboarding Scheduling position at Moravia Health?
Moravia Health is a home care agency seeking a full-time professional service coordinator/scheduling manager, with Home Care Experience.
- Creating and maintaining client and CAREGiver schedules with an emphasis on high quality care and the development of extraordinary relationships
- Being able to review care plans of new cases with both the clients and the CAREgivers making sure it is well understood before service starts.
- Must be a people person when it comes to resolving conflicts, clients complaints and grievances when it does arise.
- Managing last minute call outs and finding appropriate coverage.
- Maintains adequate numbers of available on-call caregivers.
- Ability to effectively communicate (in person, by email, and by telephone) with staff, clients, family members; good interpersonal relations
- Maintain absolute confidentiality of all information pertaining to employees, clients and client’s family members
- Perform general clerical duties – prepare correspondence, copying, filing, scanning, uploading, shredding and distribution and timely copying and filing of appropriate caregiver and client documentation
- Create and update client and caregiver records to ensure compliance with company policies and procedures
- Maintain organized documentation for caregivers, client files, and payroll
- Use the knowledge you gain to source candidates using a combination of social media, job boards, outreach, and other venues
- Schedule interviews and coordinate the moving parts of the hiring process for a remarkable candidate experience
Education:
Bachelor’s degree (B.A.) in a relevant field from a four-year college or university
Experience:
· Recruiting experience; preferably in a high-volume recruiting environment
· One or more years of supervisory or management experience
· Knowledge of applicable labor legislation
Qualifications for a Recruitment Manager:
· Prior Managerial Home Care experience preferred
· Bachelor’s degree is required
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $40,000 - $50,000
