What are the responsibilities and job description for the Service Coordinator/Scheduler- Bilingual (Spanish) position at Moravia Health?
We are a Home Care agency seeking an up-beat, compassionate, and professional Service Coordinator/SCHEDULER WITH HOME CARE EXPERIENCE to join our team , in the Harrisburg, PA area.
Essential Functions and Responsibilities:
- Creating and maintaining client and CAREGiver schedules with an emphasis on high quality care and the development of extraordinary relationships
- Being able to review care plans of new cases with both the clients and the CAREgivers making sure it is well understood before service starts.
- Must be a people person when it comes to resolving conflicts, clients complaints and grievances when it does arise.
- Managing last minute call outs and finding appropriate coverage.
- Maintains adequate numbers of available on-call caregivers.
- Ability to effectively communicate (in person, by email, and by telephone) with staff, clients, family members; good interpersonal relations
- Maintain absolute confidentiality of all information pertaining to employees, clients and client’s family members
- Perform general clerical duties – prepare correspondence, copying, filing, scanning, uploading, shredding and distribution and timely copying and filing of appropriate caregiver and client documentation
- Create and update client and caregiver records to ensure compliance with company policies and procedures
- Maintain organized documentation for caregivers, client files, and payroll
Experience and Educational Qualifications:
- High school diploma or equivalent
- 2 year Experience in a Home care setting (preferred)
- Experience with electronic scheduling a plus
- Ability to multi-task effectively, prioritize tasks and perform timely in a highly demanding environment
- Strong organizational skills and attention to detail
- Ability to take initiative, work independently, and make decisions without being instructed by management
- Proficiency with Microsoft Office (Word, Excel and Outlook) applications and ability to learn new software.
- Bilingual (Spanish), is a plus
Job Type: Full-time
Pay: Up to $40,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $40,000
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