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Graduate Assistant for Enrollment Operations

Moravian University
Bethlehem, PA Full Time
POSTED ON 3/31/2025
AVAILABLE BEFORE 4/30/2025
SUPERVISION RECEIVED: Works under the direction of the Associate Director of Enrollment Operations

POSITION SUMMARY: At Moravian University, we are committed to providing students with a seamless and supportive enrollment experience. As a Graduate Assistant for Enrollment Operations, you will play an essential role in assisting with the day-to-day functions that support prospective students, admissions teams, and enrollment processes. This position offers hands-on experience in higher education operations, student information systems, and data management-ideal for a graduate student interested in enrollment management, business operations, or data analytics. As in any role at Moravian, you will also have the opportunity to directly support students and families throughout their experience at Moravian. If you are detail-oriented, tech-savvy, and eager to contribute to a student-focused institution, we encourage you to apply!

Essential Functions And Responsibilities

Application Processing & Data Management

Assist with application processing and data entry in the Customer Relationship Management (CRM) and Student Information System (SIS). Support document verification and management to ensure accuracy and completeness of student records. Help monitor and troubleshoot data inconsistencies to maintain data integrity.

Reporting & Process Improvement

Assist with enrollment-related reporting and analytics projects, providing insights for strategic decision-making. Participate in system testing, updates, and process documentation to support ongoing improvements.

Communication & Enrollment Support

Support communication workflows, including email outreach, text messages, and applicant portal updates. Provide additional operational support as needed across enrollment functions, ensuring a smooth experience for prospective students and families.

Qualifications

Currently enrolled in a graduate program (preferably in higher education, business, or data analytics). Strong attention to detail and ability to manage confidential information. Experience with CRM or student information systems preferred. Ability to work collaboratively in a fast-paced environment. Strong organizational and problem-solving skills with a proactive approach.

WHY JOIN US?

At Moravian University, we don't just educate students-we empower them to thrive . This role is an opportunity to make a meaningful impact by supporting the professionals who shape the student experience. If you are ready to combine technical expertise with a passion for student success , we encourage you to apply!

TO APPLY: Qualified candidates should attach their cover letter and resume to their online application by clicking 'Apply Now'. Please attach documents as a PDF file.

Moravian University's mission is to prepare individuals for reflective lives and leadership in a world of change. In support of this mission, we are dedicated to fostering an educational and professional environment that is enriched by individuals of varied backgrounds, experiences, and perspectives.

As part of Moravian University's institutional values, all employees contribute to upholding our Community Standards and Expectations , which emphasize respectful engagement, accountability, inclusion, and lifelong learning.

Moravian University is an equal opportunity employer and does not tolerate discrimination, harassment or retaliation against any applicant for employment or admission on the basis of a characteristic protected by federal, state or local laws. Please see Moravian University's Equal Opportunity and Title IX nondiscrimination statement for additional information.

Please visit moravian.edu/benefits to review benefits offered at Moravian University*

WORK ENVIRONMENT: The work environment characteristics described here are representative of those encountered while performing the essential functions of this job.

The individual is routinely exposed to indoor conditions and outdoor weather and temperature extremes, and moderate noise level.

We welcome applicants of all abilities and are dedicated to fostering an inclusive work environment. If you need any accommodations during the hiring process or in your role, we encourage you to reach out to Human Resources at hr@moravian.edu or 610.861.1527?. View the standard physical demands for positions at Moravian University?.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.

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