What are the responsibilities and job description for the Virtual Front Office Coordinator position at Moreau Physical Therapy?
Ready to elevate your career in healthcare? Join Moreau Physical Therapy as a Full-Time Virtual Front Office Coordinator and become an integral part of a team that embraces innovation and problem-solving! You'll have the chance to connect with patients from the comfort of your home while contributing to their transformative healing journeys.
Experience the joy of being in a customer-centric role, where your empathy and smart solutions can genuinely impact lives. As part of a forward-thinking organization, you'll thrive in a high-performance atmosphere that encourages fresh ideas and collaboration. Your role will not only challenge your abilities but also allow you to grow and develop professionally.
You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Paid Holidays. Embark on an exciting adventure where your contributions are celebrated, and your passion for healthcare can shine through every interaction! Apply now and be a part of something bigger!
What does a Virtual Front Office Coordinator do?
As a new Virtual Front Office Coordinator at Moreau Physical Therapy, you can expect a dynamic and engaging work schedule from Monday to Friday. Each day, you will manage incoming patient inquiries, schedule appointments, and ensure that all patient records are accurately maintained. Your role will involve collaborating with the healthcare team to streamline processes and enhance the patient experience. You'll also handle administrative tasks such as preparing documentation, responding to emails, reports and coordinating communications between patients and therapists. Daily expectations include utilizing our patient management software, handling phone calls with professionalism, and demonstrating empathy in every interaction.
Your days will be energized with opportunities to solve problems and contribute to a patient-focused atmosphere. Flexibility is key, as you may also be called upon to assist with special projects or departmental initiatives that foster innovation and improvement.
Requirements for this Virtual Front Office Coordinator job
To thrive as a Virtual Front Office Coordinator at Moreau Physical Therapy, you'll need a diverse skill set that enhances your ability to connect with patients and support the healthcare team. Strong communication skills are crucial; you must interact clearly and empathetically with patients via phone and email, ensuring their needs are met. Excellent organizational abilities will help you manage appointment schedules and patient records with precision. Being a problem solver is essential; you may encounter unique situations daily that require quick thinking and innovative solutions.
A customer-centric mindset is vital, as your primary goal is to provide an exceptional patient experience. Adaptability will serve you well, allowing you to embrace new processes and adjust to the evolving needs of the practice. Finally, possessing a team-oriented attitude will enable you to collaborate effectively with your colleagues, contributing to a cohesive and enthusiastic workplace culture.
Your next step
If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!