Patient Services Representative

Patient Services Representative Bookmark this Posting Print Preview | Apply for this Job

Posting Details

Position Information

About MSM

Morehouse School of Medicine ( MSM ) is a place of distinction, serving as the nation’s leading academic medical center for vulnerable populations. It’s also a place for passionate individuals looking to join a dedicated community working today to help prepare tomorrow’s leaders.

We exist to :

• Improve the health and well-being of individuals and communities;
• Increase the diversity of the health professional and scientific workforce;
• Address primary health care through programs in education, research and service;

With emphasis on people of color and the under-served urban and rural populations in Georgia, the nation and the world.

At Morehouse School of Medicine, we’re leading the creation and advancement of health equity. You will find a fulfilling career at MSM !

Posting Number NONAC3530

Job Title Patient Services Representative

Position Title Patient Services Representative

Position Type Non-Faculty

Number of vacancies 1

Salary $16.00 to $19.00 per hour

Department MHC Family Medicine

Position Summary

PPOSITION SUMMARY :

Under general supervision coordinates front office activities of the clinical setting ensuring a pleasant and welcoming patient experience while obtaining critical information for proper billing and collections of services provided.

JOB DUTIES AND RESPONSIBILITIES :

Patient Services Representative duties may include but are not limited to Core Functions : Patient Scheduling, Insurance verification, Charge Entry, Data Entry, Insurance Follow-Up, Self-Pay Follow-Up / Collections, Refund Management, Response to Patient Account Inquiries, Customer Service Advocacy, Self-Pay Collections.

Location : East Point

Minimum Qualifications

EDUCATION :

Minimum of two (2) years of college education or an Associate’s Degree required.

EXPERIENCE :

Minimum of three (3) years of related experience. In lieu of education requirements, experience may be substituted on year for year basis.

Preferred Qualifications

Epic( EMR ) experience.

Knowledge of third-party insurance in regards to plan types : HMO , PPO , POS , and Indemnity.

Knowledge of the Medicare and Medicaid Programs ( CMS ) particularly as it relates to CPT procedures and ICD -9 / ICD -10 diagnostic coding. Thorough knowledge of Medicare Fraud and Abuse regulations.

Ability to counsel patients financially regarding outstanding charges and effectively resolve problems via the highest customer service skills and etiquette.

Functional knowledge and understanding of the mechanisms of Electronic Medical Records ( EHR ) and Physician Billing Systems (PB).

Possess full knowledge of HIPAA regulations.

Closing Date

Open Until Filled No

Special Instructions to Applicants

Quick Link

EEO Statement Summary

Morehouse School of Medicine is an equal opportunity / equal access / affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Georgia State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Morehouse School of Medicine does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.

Job Duties

Pre-Employment / Employment Requirements

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization

Immunization Requirements

It is MSM’s Immunization policy that all Prospective Employees are required to provide proof that they are vaccinated against COVID -19 prior to commencement of employment. If employment will commence during Flu Season, MSM requires all individuals to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless granted an exemption. Failure to provide proof of vaccination for any required vaccines or obtain an exemption from MSM will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Posting Specific Questions

Required fields are indicated with an asterisk (

What is your highest level of completed education?

High School / GED

Associate's Degree

Bachelor's Degree

Master's Degree

EdD, MD, PhD, DrPH, JD

Please provide your salary requirement. Do Not Enter Negotiable, a specified salary range is required. Not providing a salary requirement will result in your application being incomplete and will not be considered.

Open Ended Question)

Applicant Documents

Required Documents

Optional Documents

Cover Letter

Professional License

Salary : $16 - $19