What are the responsibilities and job description for the Patient Services Representative position at Morehouse School Of Medicine?
PPOSITION SUMMARY:
Under general supervision coordinates front office activities of the clinical setting ensuring a pleasant and welcoming patient experience while obtaining critical information for proper billing and collections of services provided.
JOB DUTIES AND RESPONSIBILITIES:
Patient Services Representative duties may include but are not limited to Core Functions: Patient Scheduling, Insurance verification, Charge Entry, Data Entry, Insurance Follow-Up, Self-Pay Follow-Up/Collections, Refund Management, Response to Patient Account Inquiries, Customer Service Advocacy, Self-Pay Collections.
Location: East Point
Under general supervision coordinates front office activities of the clinical setting ensuring a pleasant and welcoming patient experience while obtaining critical information for proper billing and collections of services provided.
JOB DUTIES AND RESPONSIBILITIES:
Patient Services Representative duties may include but are not limited to Core Functions: Patient Scheduling, Insurance verification, Charge Entry, Data Entry, Insurance Follow-Up, Self-Pay Follow-Up/Collections, Refund Management, Response to Patient Account Inquiries, Customer Service Advocacy, Self-Pay Collections.
Location: East Point
Minimum Qualifications
EDUCATION:
Minimum of two (2) years of college education or an Associate’s Degree required.
EXPERIENCE:
Minimum of three (3) years of related experience. In lieu of education requirements, experience may be substituted on year for year basis.
Minimum of two (2) years of college education or an Associate’s Degree required.
EXPERIENCE:
Minimum of three (3) years of related experience. In lieu of education requirements, experience may be substituted on year for year basis.
Preferred Qualifications
- Epic(EMR) experience.
- Knowledge of third-party insurance in regards to plan types: HMO, PPO, POS, and Indemnity.
- Knowledge of the Medicare and Medicaid Programs (CMS) particularly as it relates to CPT procedures and ICD-9/ICD-10 diagnostic coding. Thorough knowledge of Medicare Fraud and Abuse regulations.
- Ability to counsel patients financially regarding outstanding charges and effectively resolve problems via the highest customer service skills and etiquette.
- Functional knowledge and understanding of the mechanisms of Electronic Medical Records (EHR) and Physician Billing Systems (PB).
- Possess full knowledge of HIPAA regulations.
Closing Date
Open Until Filled
No
Special Instructions to Applicants
Quick Link
https://careers.msm.edu/postings/22108
EEO Statement Summary
Morehouse School of Medicine is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Georgia State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Morehouse School of Medicine does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.
Job Duties
Pre-Employment/Employment Requirements
All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization
Immunization Requirements
It is MSM’s Immunization policy that all Prospective Employees are required to provide proof that they are vaccinated against COVID-19 prior to commencement of employment. If employment will commence during Flu Season, MSM requires all individuals to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless granted an exemption. Failure to provide proof of vaccination for any required vaccines or obtain an exemption from MSM will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * What is your highest level of completed education?
- High School/GED
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- EdD, MD, PhD, DrPH, JD
- * Please provide your salary requirement. Do Not Enter Negotiable, a specified salary range is required. Not providing a salary requirement will result in your application being incomplete and will not be considered.
(Open Ended Question)
Applicant Documents
Required Documents
Optional Documents
- Curriculum Vitae or Resume
- Cover Letter
- Professional License
