What are the responsibilities and job description for the Program Coordinator position at MoreLite USA?
Summary:
MoreLite is an energy-efficiency focused Company that has headlined research, development, manufacturing, sales, and other services. Having serviced residential, commercial, and industrial markets, MoreLight has a commitment to delivering the best services and value to customers. We are improving energy efficiency products to provide innovative solutions across the spectrum. Hence, the Company slogan “more light, more savings, less energy”. Our products are well known in the industry for their high quality, reliability, and great performance.
Mission of the company: More Light More Savings, Make the Earth Greener and the Sky Bluer.
Job Position: Program Coordinator
Responsibilities:
- Manage customer relationships over a multi-state region
- Educate customers with accurate information regarding product, benefits, policies, and procedures
- Query information within the company data programs to ensure the support customers need
- Serve as customer service liaison with suppliers, partners, and clients
- Provide first point of contact (by e-mail, letter, fax or telephone) for customers
- Order re-shipments for customers when needed
- Manage sales and events marketing material design
- Perform office duties as necessary
- Interactively work with all departments and staff to achieve company goals
- Perform other related duties as assigned
Required Skills/Qualifications:
- Good teamwork with strong verbal and written communication skills.
- Excellent interpersonal and relationship building skills with strong empathy.
- Highly focused on achieving targeted sales goals and desired results with strong analytical skills and creative problem-solving skills.
- Ability to multi-task and keep on top of multiple projects.
- Able to prioritize and exercise good judgment to complete the objectives.
- Must be able to build relationships and assist our outside sales/events reps to reach goals.
- Excellent organizational skills; take initiative; results driven; and attention to detail.
- Flexible and willing to learn new technologies; a quick learner.
- A high level of trustworthiness and demonstrated integrity.
- Photoshop/graphic design/website design skills a plus.
- Electrical knowledge/experience a plus.
Company Culture:
- Courage
- Trust
- Detail Oriented
- Innovative
- Teamwork
Schedule:
- Monday to Friday
- 8-hour shift
Travel:
- Overnight travel may be required. Up to 30% of the time.
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
Salary : $40,000 - $42,000