What are the responsibilities and job description for the Fairfield IL Customer Support Specialist position at Morgan Distributing Inc?
About the Role
We are looking for a talented Customer Service Representative to join our team at Morgan Distributing Inc. Based in Fairfield, IL, this position is responsible for supporting our Lubricants side of the business by processing orders, billing, and providing exceptional customer service.
Responsibilities
- Supporting the sales team, warehouse team, operations team, and other branch locations
- Providing quality service and support in areas including billing, order placement, and issue resolution
- Troubleshooting customer issues over the phone
- Maintaining accurate records of customer interactions and transactions
This is an excellent opportunity to work with a family-owned business that values customer satisfaction and teamwork. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, please apply.