What are the responsibilities and job description for the Commercial Lines Account Manager position at MORGAN-MARROW COMPANY?
Commercial Insurance Account Manager
Join Our Team! We’re a small but fast-paced independent insurance agency looking for a dynamic, detail-oriented, and client-focused Commercial Insurance Account Manager to join our growing team. If you thrive in a collaborative environment, enjoy building client relationships, and have a passion for delivering exceptional service—this might be the perfect fit for you.
What You’ll Do
· Manage a book of commercial P&C insurance accounts with accuracy and efficiency.
· Serve as the primary point of contact for clients—handling renewals, endorsements, certificates, and daily service requests.
· Build strong, lasting relationships with clients through proactive communication and expert advice.
· Work closely with producers and carriers to deliver competitive and comprehensive insurance solutions.
· Answers telephone calls from clients and inquiries about endorsement requests, cancellations, remarkets/rewrites, claims, and other service inquiries.
· Utilizes sales and customer service skills to listen effectively, build rapport, develop needs, provide solutions, and improve client policy retention.
· Stay current on industry trends, carrier appetite, and product knowledge.
· Support the team in continuous improvement efforts and agency initiatives.
What We’re Looking For
· 3-5 years of insurance industry experience related to servicing commercial accounts
· Active Property & Casualty insurance license.
· Strong communication and organizational skills.
· Proficiency in agency management systems (Applied Epic a plus).
· Ability to multitask in a Fast-paced environment while maintaining attention to detail.
· A collaborative spirit with a proactive and solution-oriented mindset.
· Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook)
Why You'll Love Working With Us
We offer a supportive and inclusive team culture, opportunities for growth and development, flexible work arrangements, and the chance to make a meaningful impact every day.
What we Offer
· Annual Base Salary
· Paid Time Off (PTO)
· Health Insurance
· Dental Insurance
· Life Insurance
· Disability Insurance
· Hands on Training
· Mon-Fri Schedule
· Retirement Plan
Ready to Apply?
If you're ready to bring your expertise and enthusiasm to a close-knit, high-energy team, we’d love to hear from you! email Mara at marap@morganmarrow.com
