What are the responsibilities and job description for the Office - Leasing Professional position at Morgan Properties?
What You Will Be Doing:
We are looking for a dedicated Leasing Professional to join our team with a vibrant and customer-focused attitude! In this full-time role, you will manage all aspects of apartment rentals, from generating and handling traffic to leasing apartments and assessing potential residents. You will also prepare lease documentation, complete move-in paperwork and procedures, and assist residents throughout their stay to ensure maximum occupancy. Your direct interaction with prospective and current residents will be key to our success.
Essential Job Duties:
Attracting Prospective Residents:
The Benefits of Employment:
We are looking for a dedicated Leasing Professional to join our team with a vibrant and customer-focused attitude! In this full-time role, you will manage all aspects of apartment rentals, from generating and handling traffic to leasing apartments and assessing potential residents. You will also prepare lease documentation, complete move-in paperwork and procedures, and assist residents throughout their stay to ensure maximum occupancy. Your direct interaction with prospective and current residents will be key to our success.
Essential Job Duties:
Attracting Prospective Residents:
- Creates applicant files and processes applications, verifies qualifications of applicants and submits all applications to Manager for approval. Contact applicant to confirm approval or denial of application within 24 hours.
- Leads guests to vacant and/or model apartments and discusses the features and benefits that meet the needs of the guests.
- Ensures that applicants are set up properly in the computer, and that all monies are processed within 24 hours.
- Schedules lease signings within 24 hours of approval. Completes lease agreement and collects rental deposit.
- Uses the guest card to ascertain the needs and qualifications of every guest.
- Promotes resident retention programs.
- Maintains courteous communications with residents, applicants and representatives of other companies.
- Reviews unit availability and records all traffic in the computer on a daily basis.
- Walks tour paths, vacant units and make-readies on a daily basis to ensure the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property.
- Records all resident correspondence and submit it to manager for review.
- Promotes resident retention programs.
- Maintains courteous communications with residents, applicants and representatives of other companies.
- Supports team in achieving the goals of the property.
- Assists manager with any requested work to be done on the property.
- Maintains a “team spirit” and works well with the entire staff.
- Demonstrates flexibility with hours and days worked.
- Gathers information to learn about property, surrounding community, and competition
- Assists in mailing outreach; Distributes flyers and letters to residents if necessary; Shops competitive properties and assists manager in preparing a market comparison grid; Participates in any outside marketing events as required.
- Follows up with each guest a minimum of five times.
- Promptly responds to phone calls and emails from guests.
- Adheres to federal and state Fair Housing Laws as well as all company policies.
- Prior experience in leasing, sales, customer service
- May require valid drivers’ license, along with good driving record and auto insurance, if traveling to multiple properties
- Outstanding interpersonal and communication skills required to interact with both residents and office staff
- Strong sales aptitude and focus on providing current and prospective residents with exceptional customer service
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
The Benefits of Employment:
- 20% Rent Discount
- $100 New Lease Commissions
- Property Staff Shared Renewal Commissions – paid monthly
- $300 Morgan Essentials – paid quarterly
- Employee referral payment program (as much as $750)
- Education/Tuition Reimbursement Program
- Medical, Dental, and Vision benefits
- Life/AD&D Insurance
- Long and short-term disability
- Retirement Plan - 401(k) Plan with company match
- Generous paid time off, including 10 holidays per year and sick leave
- Employee Assistance Program
- Additional employee discounts available!
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