Home Care Director / Administrator - Bergen County

Job Title: Director of Home Care / Administrator

Job Type: Full-time
Compensation: $90,000 (range) Bonus
Work Location: Fully remote until agency is established with regional travel
Must Be within located in the Tri-state area and able to easily travel within New Jersey

Job Description

We are seeking a compassionate and dedicated Director of Home Care for our newest northern New Jersey branch. The Director will oversee day-to-day business operations for home care services, ensuring compliance with state requirements and agency policies. This role involves managing personnel, supporting business operations, and fostering relationships with community and institutional partners.

The ideal candidate will have experience with Medicaid waivers for home care, such as the HCBS (Home and Community-Based Services) waiver programs, and be well-versed in Medicaid billing, scheduling, and long-term care provider insurance. This position reports directly to the Chief Executive Officer and plays a key role in ensuring efficient and compliant home care service delivery.

Essential Duties & Responsibilities

• Oversee the day-to-day operations of the home care agency.
• Ensure compliance with all state regulations and agency standards.
• Manage human resources activities, including hiring, training, and performance evaluations.
• Handle scheduling and billing for various HCBS Medicaid waiver programs in New Jersey.
• Build and maintain relationships with institutional and community-based organizations.
• Participate in developing and analyzing marketing strategies to promote agency services.
• Serve as the liaison between the agency and state/private organizations.
• Develop, implement, and supervise policies and procedures in line with industry standards.
• Oversee client scheduling and ensure the delivery of high-quality care.
• Conduct regular staff meetings to ensure efficient communication and operations.
• Submit and monitor the agency’s annual operating budget.
• Conduct performance appraisals for management personnel.
• Recruit, hire, and onboard qualified employees in accordance with agency needs.
• Ensure ongoing in-service training for staff to improve efficiency and client care.
• Identify and address critical issues that may affect the agency’s performance.

Essential Skills

• Strong knowledge of Medicaid waivers and long-term home care insurance.
• Proven experience in managing home health care services, including scheduling and billing.
• Strong community outreach and relationship-building skills.
• Excellent communication, organizational, and leadership skills.
• Ability to handle multiple priorities and manage conflict resolution effectively.
• Proficiency in Microsoft Word, Excel, and other relevant software.
• Knowledge of community-based resources for seniors and individuals with disabilities.
• Ability to deliver presentations and communicate with diverse audiences.

Qualifications

• College degree preferred (Business or Marketing a plus).
• Minimum 3 years of home care management experience required.
• Valid driver’s license, reliable transportation, and car insurance.
• Must be able to pass a criminal background check.