What are the responsibilities and job description for the Barista/Lead Barista position at Morning Glory Coffee?
Job Overview
We are seeking a dedicated and motivated Shift Leader/Barista to join our team. They will play a crucial role in overseeing daily operations, ensuring excellent customer service, and leading a team of employees. This position requires strong leadership skills, effective time management, and the ability to handle various tasks in a fast-paced environment. The ideal candidate will be passionate about coffee, pastries and providing exceptional service and fostering a positive work atmosphere.
Responsibilities
- Supervise and coordinate daily activities of the team to ensure smooth operations.
- Provide outstanding customer service by addressing customer inquiries and resolving issues promptly.
- Train new employees on operational procedures, cash handling, and customer service standards.
- Manage cash register operations, including cash handling and basic math calculations.
- Monitor inventory levels and assist with ordering supplies as needed.
- Ensure compliance with food handling regulations and maintain cleanliness in the work area.
- Assist in achieving sales goals through effective team management and motivation.
Requirements
- Previous experience as barista and food service environment is required.
- Strong leadership skills with the ability to motivate and guide team members.
- Excellent time management skills to effectively prioritize tasks during busy shifts.
- Basic math skills for cash handling and sales transactions; familiarity with retail math is a plus.
- Proficient in using cash registers and point-of-sale systems
- Strong customer service orientation with the ability to communicate effectively with customers and staff.
- Knowledge of food handling practices is desirable but not mandatory.
Join our dynamic team as a Shift Leader, where you can make a difference by leading your team to success while providing exceptional experiences for our customers!
Job Type: Full-time
Pay: $16.50 - $18.50 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- Health insurance
- Paid training
Shift:
- 8 hour shift
- Day shift
- Evening shift
People with a criminal record are encouraged to apply
Experience:
- Barista: 2 years (Preferred)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Ability to Commute:
- Grosse Pointe Farms, MI 48236 (Required)
Work Location: In person
Salary : $17 - $19