What are the responsibilities and job description for the Barista Lead position at Percent Coffee?
**Job Summary:**
We are seeking a skilled Barista to join our team as a Barista Lead. The ideal candidate will have a passion for coffee and providing exceptional customer service. As a Barista Lead, you will be responsible for preparing and serving a variety of coffee beverages and light snacks in a fast-paced cafe environment, as well as lead a team of baristas.
**Responsibilities:**
- Prepare and serve a variety of coffee beverages, such as espresso, cappuccinos, and lattes
- Operate POS systems and handle cash transactions accurately
- Maintain cleanliness and organization of the cafe area
- Follow food safety standards in food preparation and storage
- Provide excellent customer service to all guests
- Upsell cafe products and merchandise to customers
- Assist in opening and closing duties as needed
- Lead a team of Baristas
- Train all new baristas on day to day operations
**Qualifications:**
- Previous experience working as a Barista or in a similar role
- Previous expereince on a manuel espresso machine
- Knowledge of Aloha POS system is a plus
- Ability to multitask and prioritize tasks effectively
- Strong time management skills to handle peak hours efficiently
- Excellent customer service skills with a friendly demeanor
- Basic understanding of coffee preparation techniques
- Proficient in sales techniques to drive revenue
Join our team today and be part of a dynamic cafe environment where your passion for coffee and customer service can shine!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- 8 hour shift
Experience:
- Barista experience: 1 year (Required)
Work Location: In person
Salary : $16 - $18