What are the responsibilities and job description for the Patient Scheduling Specialist position at Morning Star Counseling LLC?
Overview
We are seeking a highly organized and detail-oriented Care Coordinator/Client Scheduler to join our team. The ideal candidate will be responsible for client interaction and registration by phone, managing appointment schedules, verifying insurance benefits, and ensuring smooth operations within a medical office environment. This role requires excellent communication, proficiency in our EMR preferred (Simple Practice), and the ability to work effectively in a fast-paced setting.
Duties
- Manage and coordinate appointment schedules for patients, ensuring optimal use of time and resources.
- Utilize medical office management software (Simple Practice) to maintain accurate client records and scheduling.
- Answer phone calls and respond to inquiries with professionalism, providing information regarding services and appointment availability.
- Perform clerical duties.
- Ensure compliance with all relevant regulations and policies within the medical office setting. Understanding of sensitivity and care required for this position.
- Knowledge of mental health services a plus
- Bulk scanning of medical records and uploading to client's file.
- Maintaining a welcoming office environment
- Social media experience a plus
Requirements
- Previous scheduler or a medical receptionist is preferred.
- Strong clerical skills with attention to detail and accuracy in data entry.
- Proficiency in using phone systems and EMR (Simple practice).
- Proficiency in using Google applications.
- Ability to work collaboratively within a team environment while managing multiple tasks efficiently.
- Excellent verbal and written communication skills are essential for effective interaction with clients and staff.
Join us in providing exceptional care through effective scheduling and coordination!
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 16 – 20 per week
Schedule:
- Day shift
Work Location: In person
Salary : $18 - $22