What are the responsibilities and job description for the Front Desk Receptionist/Administrative Assistant position at Morningstar Residential Care Center?
Monday - Friday 8am-4pm Weekends and Holidays off
As a Receptionist, you will be the first point of contact for our home. Our Receptionist’s duties include offering administrative support across the organization.
You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. This role may require working in shifts, evenings and weekends so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. Administrative assistants should have good time management,orginizational,and communication skills.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Assist with COVID checking, Temperatures, etc.
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Skills
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Profficient in MS and Excel
- Knowledge of office equipment
