What are the responsibilities and job description for the Director of IT Services position at Morris Business Solutions?
Job Details
Job Description
We are seeking a full-time motivated individual to be a part of the Morris Business IT Team. As our Level 3 IT Tech Support Manager, you will handle numerous higher level technical issues for our company and Clients and will be responsible for managing and overseeing our Level I and II IT support operations, ensuring efficient and effective workflow. We will support your career growth with advanced tools. This position is based out of Duncan, South Carolina with 10% travel in SC/NC. NOTE: This is Not a remote position this must be worked on-site. Must have management experience and organization skills.
Morris Business Solutions offers full technology solutions for businesses covering North and South Carolina. We help businesses with computers, servers, cyber security, telephones, copiers, faxes, printers and other technology solutions. As a family-run business we treat all our employees like family and can t wait to grow our qualified team.
Why work for Morris Business Solutions:
Supportive and motivational team with a family style environment
Competitive benefits including a 401K with company match
Generous bonus and raises based on performance
We are a growing company with plenty of room for career growth
All-inclusive annual trip for top employees
Qualifications:
5 years minimum experience in an IT field
5 years minimum experience in a Management Position
Experience with installation, configuration and monitoring of small networks and firewalls
Experience with MSP
Experience supporting users with Office 365 applications (to include MS Teams)
Can take detailed notes and reports on clients
Ability to handle multiple tasks in rapid succession
Strong attention to accuracy and detail with troubleshooting and problem-solving skills.
Experience working with active directory, VPN, and SQL servers is preferred
IT related Associates or Bachelor s Degree, or comparable experience
Experienced with FM Audit, Connectwise, or IT ticketing software
Experience writing SOPs
Experience with IP Phones
Compensation and benefits:
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401K with company match
Company paid Life Insurance
Paid Time Off plus Paid Holidays
Yearly Raises
Employee Assistance Programs
Training and Development Opportunities
Presidents Club Trip for highest rated employees. Past trips have included Paris, St. Lucia, Bahamas, Hawaii, Jamaica, Greece, Ireland, Canary Islands and Key West.
