What are the responsibilities and job description for the Case Manager position at Morrison Child and Family Services?
Job Title: PRS Case Manager, Home Study & Post Release Services
Department/Program: ORR
Reports to: Program Director or Case Management Supervisor
Work location: remote office / travel required to sponsor homes (Federal Way)
FLSA status: (non-exempt/hourly)
Salary: $28.52/ hr. - $29.67/ hr.
Morrison Child and Family Services: We are a Joint Commission and Sanctuary accredited
non-profit organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma-informed care:
- Nonviolence - being safe and doing the right thing
- Emotional Intelligence - managing our feelings so we don’t hurt ourselves or others
- Social Learning - respecting and sharing ideas of our teams
- Democracy - shared decision making whenever possible
- Open Communication - saying what we mean and not being mean when we say it
- Social Responsibility - everyone makes a contribution to the organizational culture
- Growth and Change - creating hope for our clients and ourselves
- Equity - Assuring all can survive and thrive
Position/Job Summary:
The PRS Case Manager is responsible for conducting in-person home visits, assesses the needs of each assigned child and make referrals services for unaccompanied immigrant children released from federal custody. The Case Manager completes extensive paperwork required by the contract, conducts screenings and assessments, and works with all external partners involved, including government agencies. The Case Manager will need to travel frequently by vehicle or airplane to visit clients' homes.
Position/Job Duties and Responsibilities:
- Conduct home visits and phone contacts with the dual purpose of assessing safety and appropriateness of child’s placement with the UC’s sponsor, and connecting UC to services in the community to address risk factors.
- Perform ongoing case management with a focus on screening and making appropriate referrals to address child’s needs in the following domains: placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, juvenile/criminal justice and child enrichment activities.
- Provide crisis intervention services directly, as needed, or connect family to services to ensure minor’s safety and well-being in a crisis situation.
- Submit detailed and thorough documentation in accordance with agency and ORR requirements.
- Utilize social work best practices for thorough assessments of a UC’s progress and services provided.
- Carries a case load varying on program need (Staff-to-case ratios for Post Release Services Case Managers will establish caseloads of 1:25 but may with ORR’s permission have a case load not to exceed 1:40)
- Completes Notice of Concerns (NOCs), per federal policy requirements.
- Maintain case file documentation in accordance with ORR requirements, and conducts internal chart reviews to monitor documentation compliance
- Participate in team meetings, staff in-service training and department meetings.
- Completes, timely and accurate timesheets and other personnel/administrative records as required.
- Other duties as assigned.
- Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.
- Participate in staff development, in-services, and training related to equity and inclusion in the workplace; model appropriate behaviors; develop, recommend, and implement improvements to business practices with awareness and understanding of the impact in a trauma-informed and culturally diverse organization.
Competencies:
- Communicate clearly and effectively, orally and in writing in English
- Applicable federal and state laws
- Administer policies, procedures and programs
- Interpret information, utilize critical thinking and explain concepts to others
- Maintain effective working relationships with agency employees at all levels and the general public
- Define and resolve moderately complex problems
- Able to provide culturally-appropriate care
- Able to hold each other and yourself accountable to the diversity and uniqueness of all individuals within Morrison, our clients and our community stakeholders (All positions).
Required Position Qualifications:
- Bachelor's Degree in Social Work (BSW) or an equivalent degree in education, psychology, sociology, or other behavioral science equivalent.
- Bi-lingual in Spanish and English, written, read and verbal. Must clear a language test for Spanish
- Attained age 21 years or older before first day of employment in position (ORR)
- 1-year of experience working with youth in a child welfare or social service setting
Preferred Position Qualifications:
- Experience working with immigrant populations
- Knowledgeable about family preservation, kinship care, and/or general child welfare
- Experience writing professional, thorough assessment reports.
- ORR experience
- Knowledge of Federal, State and agency regulations.
- Knowledge of adolescent developmental issues, trauma, abuse and neglect, substance abuse and dependence, delinquency, peer influence, and related group and individual interventions.
Other Requirements:
- Able to work shift hours and days, as assigned. Position may require work outside of usual work hours on occasion.
- Regular travel via airplane and/or car to visit sponsors and clients in their homes
- Traveling time accounts for nearly 50% position
- Traveling for Post Release Services Case Managers varies. Some cases are located locally, but national travel is required if cases are not available locally
- Traveling for Home Study Case Managers accounts for 50% of the role
- Hold a valid drivers’ license and must maintain minimum auto insurance policy for driving a personal vehicle
- Pass a criminal history background check though Morrison and a suitability determination investigation through the U.S. Office of Personnel Management. For further information review :https://www.opm.gov/suitability/suitability-and-credentialing-faqs/
- Current CPR and Standard First Aid required
- 40 hours of required training per year
Physical demands and work environment:
- Visual acuity allowing for analysis of written data.
- Manual dexterity allowing for operation of routine office equipment (computers, telephone, fax, copy machine, typewriter, calculator, etc.)
- Physical dexterity allowing for reaching, stooping, and repetitive motion of wrist, hand or fingers.
- Ability to remain calm and emotionally available in an environment serving youth who have experienced trauma.
All Morrison programs and services are accredited by The Joint Commission, a nationally recognized standards-setting and accreditation body for health care. Accreditation demonstrates our commitment to safe, quality, and equitable care. Morrison is also certified as a trauma-informed organization by the Sanctuary Institute. Certification recognizes our dedication to providing a trauma-informed culture and environment for children, families and staff through implementing Sanctuary values, commitments, and tools.
We are an Affirmative Action Plan Employer. Our policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic. In compliance with our Affirmative Action Plan, Morrison uses E-Verify to determine employment eligibility after an offer is accepted.
Applications will be reviewed as received. Morrison reserves the right to make a hiring decision at any point during the posting period.
Morrison employees are offered a variety of benefits including Medical, Vision, Dental, Flexible Spending Accounts, Employer-Paid Life, Accidental Death and Dismemberment and Long-Term Disability, and an Employee Assistance Program (EAP). If your personal values align with our agency's vision and dedication to serving youth and families, please submit your résumé, application, and cover letter to www.morrisonkids.org/careers.
Salary : $29 - $30
