Sr Account Manager

Description

Job Description: Sr. Account Manager

What You’ll Be Doing…

As a Senior Account Manager, you will be instrumental in ensuring the delivery of all business requirements for leading clients as well as providing coaching and mentoring to your team on a national basis. As such, you should be interested in managing Assisted Sales & Training programs from start to finish (with the support of a team), and in driving organic growth for these clients.

Your “hands on” approach will be required to provide direct insight and strategy on how to improve and grow the programs. You will build a relationship based on trust, innovation and the delivery of consistent results that meet or exceed expectations.

You will play a crucial role in transforming ideas into tangible products and services for our clients. Your responsibilities encompass planning, executing, and overseeing projects to align with the program’s strategic objectives.

Responsibilities

PRIMARY RESPONSIBILITIES and point of contact for clients

• Leads all communication for project kick off, brief intake, planning budget and Scope of Work (SOW) process.
• Collaborates with Field Sales, Operations and Training team leads during program execution.
• Develops project schedule and initiates critical path; takes the necessary action (and steps) to keep work and teams on-track.
• Collaborates with/guides a team of professionals throughout specific campaigns, programs and/or projects ensuring all program components are delivered on-time, on-budget and in a high-quality manner.
• Drives the process for seamless budget creation and tracking, ensuring weekly check-ins with shared services, in addition to the development, follow up and tracking of all invoices.
• Develops and guides the creation of executive summary and insights reports for both client and internal team; ensures excellence in effective reporting.
• Functions as project lead in status meetings with the internal Mosaic team and clients, building agendas, efficient meeting notes and follow ups, as necessary.
• Proactively runs program oversight end to end.
• Participates in regular brainstorms internally and externally.
• Enthusiastically gets to know clients, strengthening relationships through meetings, client outings, etc.
• Confidently understands and can communicate breadth of Mosaic’s offerings to new and existing clients.
• Other duties as assigned.
  
  
  

Who You Are

• You are an experienced project or account manager and independent thinker, who thrives in a highly entrepreneurial, but process driven, environment.
• You flourish with organization, detail, developing status docs, critical paths, budget trackers and project plans. Organized is your middle name.
• Grammar is your jam. The written word is an area where you excel.
• You love working in a team environment. You are highly collaborative and are comfortable working closely with clients, cross functional teams, and internal departments across seniority levels to produce the best work.
• You are a creative problem solver with a knack for thought leadership. There is always a way, and no idea is too far reaching to explore.
• You are curious, and have a deep interest in emerging market trends, consumer behaviors, and cultural reference points. You love learning!
• You are a natural leader who can manage without authority and lead others to achieve mutual goals.
  
  
  

Qualifications

REQUIRED EXPERIENCE

• The ideal candidate has 3-5 years of experience working in client service and field management
• 2 years of work experience in Business, Account Management or Program Management and thrives working in a fast-paced, multi-disciplined environment preferred
• Proficient in building critical paths, timeline management tools, and building/tracking/reconciling budgets.
• Skilled in data analysis, performance metrics, and pulling information for dashboards.
• Strong understanding of sales and training strategies and best practices.
• Demonstrated ability to lead and foster growth on surrounding teams with strong cross-functional coordination skills.
• Exceptional communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Desire to learn, develop and continuously grow in all aspects of the role.
• Proficiency in Microsoft Office and ability to work in a digital work environment
• Flexibility – must be available to work flexible hours which will include evenings/and or weekends at times
• Problem solving and solutions-based attitude – Ability to think critically and understand both the cause and effects of decisions and situations
• Detail-oriented with strong organization skills – thorough, meticulous, and accurate with the work
• Strong business acumen – budgeting is something you have an affinity for
• A management style that focuses on mentoring and collaboration
• Ability to manage high stress situations and utilize problem solving techniques to find the best solutions.
• Solid communication skills, both written and verbal
• Ability to multi-task and thrive in a fast-paced environment
  
  
  

About Us

CORE Foodservice is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

CORE Foodservice is revolutionizing the North American foodservice industry. With over 60 offices, we are a dynamic team dedicated to navigating the evolving landscape of foodservice operations. Our mission? To seamlessly connect top-tier brands with consumers wherever they eat away from home – think ballparks, restaurants, schools and more. As the industry's premier foodservice sales agency, we drive demand, forge invaluable relationships, and accelerate growth across every dining destination.

At CORE Foodservice, we empower our employees to focus on what they love, fostering a culture where happy people drive remarkable outcomes. Our leaders are highly engaged, getting into the field and setting the example for pushing boundaries and innovation. Empowerment is our cornerstone; we believe in creating an environment where every voice is heard, and every idea valued. Join us in shaping the future of foodservice, where dedication and innovation meet opportunity.

We empower you to Discover Your Path and fully embrace BEING YOU as you shape your journey with us. At Acosta Group, we value equal opportunity in employment practices and career progression. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to race/ethnicity, gender/gender identity, disability, veteran status, or any other basis protected by federal, state, and local laws. Acosta Group will provide reasonable accommodations for applicants with physical or mental disabilities to complete applications or interviews for employment. If reasonable accommodation is needed to participate in the job application or interview process, please contact EmployeeServices@acosta.com

Acosta Group and its subsidiaries believe the posted compensation range accurately reflects this role at the time of posting. Final pay may vary based on qualifications and location, and the range may be updated in the future.

Acosta Group is an E-Verify employer. By applying, you agree to our Privacy Statement and Terms of Conditions.

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CORE Foodservice is part of Acosta Group. To learn more about CORE Foodservice click here: https://acosta.jobs/agency/core-foodservice

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Marketing

Position Type: Full time

Business Unit: Marketing

Salary Range: $75,000.00 - $85,000.00

Company: Mosaic Sales Solutions US Operating Co, LLC

Req ID: 5192