What are the responsibilities and job description for the Mosaic at Home Coordinator-Case Manager position at Mosaic?
E mpowering Lives : Mosaic at Home Coordinator
Introduction :
Do you have a passion for empowering individuals with intellectual and developmental disabilities to live fulfilling lives? Are you a skilled communicator and problem-solver who thrives in a collaborative environment? If so, join Mosaic as a Mosaic at Home Coordinator and make a real difference in the lives of the people we serve. At Mosaic, we relentlessly pursue opportunities that empower people to live a meaningful life in a caring community. As a Mosaic at Home Coordinator , you will play a vital role in ensuring individuals receive personalized support and have a voice in their own lives.
What You'll Do :
- Build Meaningful Connections : Develop and maintain strong relationships with individuals receiving support, their families / guardians, home providers, direct care workers, and other stakeholders, providing exceptional customer service every step of the way.
- Empower Communication : Help individuals express their goals, dreams, and needs, ensuring their voices are heard and their preferences are respected.
- Facilitate Successful Matches : Monitor the relationships between individuals and their home providers or direct care workers, ensuring a positive and supportive match.
- Develop Personalized Support Plans : Collaborate with the service planning team to create Individual Support Plans that reflect each person's unique wishes and needs, while adhering to policy and regulatory requirements.
- Oversee Contracted Services : Oversee service delivery and contractual compliance and complete visits with the individual and home provider in the home environment or service environment.
- Provide On-Call Support : Be available to provide assistance to Mosaic at Home Providers and Direct Care Workers as needed, ensuring consistent support and problem resolution.
SCHEDULE : Salaried, Days, Oncall responsibilities for caseload, travel will be frequent and up to 2 hours outside of Waterloo area - vehicle or mileage reimbursement is provided.
Commitment to Inclusion, Diversity, Equity and Belonging :
At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.
What You'll Bring :
Why You'll Love Working at Mosaic :
