What are the responsibilities and job description for the Mosaic at Home Coordinator - Case Manager position at Mosaic?
Empowering Lives: Mosaic at Home Coordinator
Introduction:
Do you have a passion for empowering individuals with intellectual and developmental disabilities to live fulfilling lives? Are you a skilled communicator and problem-solver who thrives in a collaborative environment? If so, join Mosaic as a Mosaic at Home Coordinator and make a real difference in the lives of the people we serve.
At Mosaic, we relentlessly pursue opportunities that empower people to live a meaningful life in a caring community. As a Mosaic at Home Coordinator, you will play a vital role in ensuring individuals receive personalized support and have a voice in their own lives.
What You'll Do:
- Build Meaningful Connections: Develop and maintain strong relationships with individuals receiving support, their families/guardians, home providers, direct care workers, and other stakeholders, providing exceptional customer service every step of the way.
- Empower Communication: Help individuals express their goals, dreams, and needs, ensuring their voices are heard and their preferences are respected.
- Facilitate Successful Matches: Monitor the relationships between individuals and their home providers or direct care workers, ensuring a positive and supportive match.
- Develop Personalized Support Plans: Collaborate with the service planning team to create Individual Support Plans that reflect each person's unique wishes and needs, while adhering to policy and regulatory requirements.
- Oversee Contracted Services: Oversee service delivery and contractual compliance and complete visits with the individual and home provider in the home environment or service environment.
- Provide On-Call Support: Be available to provide assistance to Mosaic at Home Providers and Direct Care Workers as needed, ensuring consistent support and problem resolution.
SCHEDULE: Salaried, Days, Oncall responsibilities for caseload, travel will be frequent and can be up to 2 hours - vehicle or mileage reimbursement available. Training will be in the office (Waukon, Clarion, Forest City). Position can be somewhat hybrid after training complete.
Commitment to Inclusion, Diversity, Equity and Belonging:
At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.
What You'll Bring:
- A Bachelor’s degree is preferred; A minimum of two years of related work experience is required.
- Previous experience working with people with intellectual disabilities is a plus.
- Valid Driver's license.
- Passion for Mosaic’s mission.
- Strong communication and relationship-building skills.
- Experience in behavior management and knowledge of regulations.
- Excellent planning and problem-solving skills.
- Computer proficiency.
Why You'll Love Working at Mosaic:
- Make a Real Impact: Contribute to a mission-driven organization that is dedicated to empowering individuals and creating inclusive communities.
- Be Part of a Supportive Team: Join a collaborative and compassionate team that values your contributions.
- Professional Growth and Development: Opportunities for training and advancement within the organization.
- Live Our Values: Embrace Mosaic’s values of belonging, connection, faithfulness, and grit.
- Competitive Benefits: We offer a comprehensive benefits package after 60 days of employment including health, dental, prescription plans, life insurance, short and long term disability, tuition assistance, 403b retirement plan. Paid time off hours starts accruing day 1 with the ability to use immediately!
