What are the responsibilities and job description for the Healthcare Operations Manager position at Moses Lake Community Health Center?
Main Responsibilities
- Supervise billing staff to guarantee adherence to high standards and regulatory compliance.
- Provide guidance and coaching to billing team members to optimize their work quality.
- Evaluate and set monthly deadlines for closing billing systems, communicating these expectations clearly to staff.
- Accurately process self-pay accounts and review them regularly for optimal performance.
- Ensure thorough cross-training of staff within the department to promote proficiency and teamwork.
- Collaborate with the Director of Patient Services on project management assignments as needed.
- Regularly monitor patient accounts to identify those ready for collection and forward self-pay accounts to our collection agencies weekly.
