What are the responsibilities and job description for the Customer Care Agent position at Mosquito Joe of Tri-Cities?
Join Our Team as a Customer Service Superstar!
Are you the friendly voice people turn to when they need help? We’re on the lookout for an enthusiastic Customer Service Representative who loves connecting with people and delivering top-notch service! As the first point of contact, you’ll be the face (or voice!) of our company, helping customers with a smile—whether it’s over the phone, through email, or on chat.
What You’ll Do:
- Be the problem-solver: Respond to customer inquiries and provide helpful, accurate information about our products and services.
- Turn complaints into compliments: Handle customer concerns with empathy, resolve issues, and keep our customers loyal and happy.
- Stay organized: Perform data entry with precision, keeping track of all customer interactions for a smooth process.
- Keep a positive vibe: Stay upbeat and handle multiple tasks with ease in our busy environment.
- Team up: Collaborate with your awesome colleagues to brainstorm ways to improve customer service and experiences.
- Communicate clearly: Use great phone etiquette and professional tone to keep customers informed and satisfied.
What We’re Looking For:
- Customer service experience? Awesome! But if not, don't worry—we’ll provide the training you need to succeed and be the best at what you do!
- Detail-oriented? Strong typing skills and attention to detail are key to handling data entry and inquiries.
- Clear communicator? We want someone with excellent verbal and written communication skills.
- Tech-savvy? Familiarity with office software is a plus, but we’ll teach you everything you need to know!
- Got extra skills? Whether it’s marketing, social media, or something else, bring your talents to the table! Bonus points for any extra skills you can share.
If you love helping others and making people’s day easier, we want YOU to join our team. This is a fun and rewarding role where you can shine and make a difference every day. Apply now and be the friendly face that makes all the difference!
Job Types: Full-time, Part-time
Pay: $18.00 - $21.00 per hour
Benefits:
- On-the-job training
- Referral program
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
Work Location: In person
Salary : $18 - $21
