What are the responsibilities and job description for the Front Desk position at Motel 6 - Norway?
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience. Hotel Front Desk Clerks have the following responsibilities:
- Check in customers using computer programs and equipment and provide guests with directions to their room
- Inform customers of all on-site amenities and any relevant information that is needed to use them
- Handle and resolve guest complaints
- Invoice and bill guests for their stay and services used
- Communicate with guests to better understand their individual needs to provide them with the best service possible
- Security Checks
- Light Cleaning
- Laundry
Job Type: Part-time
Pay: $11.00 - $12.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Morning shift
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
Salary : $11 - $12