What are the responsibilities and job description for the Front Desk Agent position at Motel 6 / Studio 6?
Front Desk Associate
HOTEL FRONT DESK
compensation: D.O.E. employment type: FULL TIME
MOTEL 6 is looking for a hard working, friendly person with great customer service skills to join our team. You must be able to multitask, be computer literate, have excellent oral and written skills, and be able to work and communicate effectively with the management team. Our preference is that you have a minimum of one year in the hospitality industry, but is not required. Principal Duties for Front Desk Agent:
- Greet guests, check-in/check-outs, showing rooms, etc
- Respond to phone, email and in-person inquiries/correspondence
- Assist with phone, online and in-person reservations
- Process CC and cash transactions
- Filing and general office organizational duties
- Ability to resolve conflicts
- Excellent communication skills a must since you will be in constant contact with guests
- Handles stressful situations; makes mature and knowledgeable decisions.
- Handles all guest complaints or problems to exceed the guest expectations
- Keeping the lobby/reception area tidy at all times
- Data entry
- Research and web searches
- Tracking room inventories
- House-keeping support Your role here will be fast paced, challenging and fun. We are looking for someone with the same passion for 'Wowing' our guests as we have. We are also looking for someone with flexibility in their schedule. This position is a 24 to 40 hour-a-week role. We offer a competitive hourly rate.
Job Types: Full-time, Part-time
Pay: $15.95 - $16.25 per hour
Benefits:
- Dental insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
- Weekends only
Ability to Commute:
- Wilsonville, OR 97070 (Required)
Ability to Relocate:
- Wilsonville, OR 97070: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $16
