What are the responsibilities and job description for the Guest Service Agent position at Motel 6 Summerville?
## Job Overview
We are seeking a Guest Services Representative to join our team at a hotel in providing exceptional customer service to our guests. The ideal candidate will have a passion for hospitality and ensuring guests have a memorable stay.
## Duties
- Greet and check-in guests in a friendly and professional manner
- Answer phone calls and assist with inquiries or reservations
- Provide information about hotel services, facilities, and local attractions
- Handle guest requests promptly and efficiently
- Process payments and maintain accurate guest records
- Assist with night audit duties as needed
## Qualifications
- Experience in customer service or hotel management preferred
- Proficiency in phone systems and phone etiquette
- Strong interpersonal skills with a focus on guest relations
- Ability to work effectively in a fast-paced environment
Join our team as a Guest Services Representative and be part of creating memorable experiences for our guests!
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Overnight shift
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Summerville, SC 29483 (Required)
Work Location: In person
Salary : $13 - $14
