What are the responsibilities and job description for the Front Desk Agent position at Motel 6?
Job Description: Front Desk Associate with Laundry Duties (Part-Time)
Position Overview:
We are seeking a reliable and organized individual to join our team as a Full Time or Part-Time Front Desk Associate with Laundry Responsibilities. This role combines customer service duties at the front desk with assisting in laundry operations. The ideal candidate will be friendly, detail-oriented, and capable of multitasking in a fast-paced environment.
Key Responsibilities:
Front Desk Duties:
- Greet guests, visitors, and clients in a warm and professional manner.
- Answer phone calls, respond to inquiries, and provide accurate information.
- Manage check-ins and check-outs, ensuring a smooth process for guests.
- Handle reservations, bookings, and cancellations as needed.
- Maintain a clean and organized front desk area.
- Assist with administrative tasks such as filing, data entry, and sorting mail.
- Address and resolve guest concerns or complaints promptly and professionally.
Laundry Duties:
- Sort, wash, dry, fold, and organize laundry items as per established procedures.
- Ensure all laundry equipment is operated safely and efficiently.
- Maintain cleanliness and order in the laundry area.
- Monitor and replenish laundry supplies as needed.
- Inspect laundry items for stains, damages, or repairs and report any issues.
- Deliver clean laundry to designated areas or guests as required.
Qualifications:
- High school diploma or equivalent.
- Prior experience in customer service, front desk operations, or laundry work is a plus.
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Basic computer skills for handling reservations and administrative tasks.
- Physical ability to stand for extended periods and lift laundry items (up to 25 lbs).
- Attention to detail and a commitment to maintaining high standards of cleanliness and service.
Work Schedule:
- Part-time hours (e.g., mornings, evenings, weekends, or as needed).
- Flexible scheduling may be available.
Compensation:
- Competitive hourly wage based on experience.
- Potential for additional perks or benefits.
If you are a proactive individual who enjoys working in a dynamic environment and providing excellent service, we encourage you to apply for this part-time role!
How to Apply:
Please submit your resume and a brief cover letter outlining your relevant experience and availability to [6067848882].
Job Types: Full-time, Part-time
Pay: $9.50 - $11.00 per hour
Expected hours: No less than 15 per week
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Weekends as needed
Ability to Commute:
- Morehead, KY 40351 (Required)
Ability to Relocate:
- Morehead, KY 40351: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $11