What are the responsibilities and job description for the Technical Operator position at Mother Parkers Tea & Coffee?
Who is Mother Parkers?
We are one of the largest tea and coffee manufacturers in North America, with a mission to create a better beverage experience for our customers. As a leading customer solutions provider to some of North America’s largest retailers and foodservice chains, we use state-of-the-art technology and new product innovation to help our customers grow their business and deliver superior products to their clientele. Our team of coffee and tea experts are deeply passionate about what we do, proud of our 100 years of business success, and excited about building a future with endless possibilities. Come join our team and work among the best, collaborate with high performers, and contribute to challenging work every day!
The Role:
In this role, you will be responsible for performing/supporting technical-related activities in the design, integration, and maintenance support for our manufacturing Plant activities. You will optimize and enhance setup and operating practices by studying product requirements, researching, designing, modifying, testing, and rolling out manufacturing methods to the plant floor.
We are hiring for the following shifts:
- Continental Day shift: 6:00am - 6:30pm.
- Continental Night shift: 6:00pm - 6:30am.
What you get to do:
- Improves manufacturing efficiency by analyzing and planning workflow, space requirements, tools and equipment layout
- Assures product and process quality by designing testing methods; testing finished- product and process capabilities; establishing standards; confirming manufacturing processes
- Prepares product and process reports by collecting, analyzing, and summarizing information.
- Keeps equipment operational by coordinating maintenance and repair services; following manufacturer's instructions and established procedures; requesting special service
- Develops, updates, and improves Standard Operating Procedures in accordance to improvements on the line.
- Leads training of SOPs on the plant floor
- Executes design and development projects and completes through training and guiding operators and technicians
- Keeps equipment operational by operating packaging lines as necessary
- Contributes to team effort by accomplishing related results as needed.
- Participates in Continuous Improvement activities, including but not limited to leading Continuous Improvement sessions
- Identifies, proposes, and executes cost reduction activities
- Supports Research and Development activities through running trials, participating in design discussions, or travel to vendors
- Will be required to travel to support technical transfer, factory acceptance tests, professional development, and training
What you bring to the role:
- Strong communication, written and verbal skills
- Basic mathematical skills
- Willing to learn and develop Manufacturing Best Practices
- Able to work flexible hours (overtime and periodic weekends required)
- Ability to handle conflicts and provide resolutions
- Knowledge of continuous improvement principles and concepts
- Shows initiative, takes directions and executes plans efficiently
- Must possess technical aptitude. Technical background an asset.
- Proficient working with computer programs/software
- Demonstrate safe work habits and excellent work ethics
- Accuracy and detail oriented
- Work well independently and as a team member
- Identifies with adult learning/training principles
- Knowledge of SOPs – cleaning, start up, safety, operation, CQP
- Good organizational skills
- Must successfully complete training on operating equipment
- Other duties as assigned
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While Mother Parkers welcomes all applications, we do not accept unsolicited resumes from employment agencies or search firms. Only those candidates who meet the minimum requirements will be contacted. Mother Parkers is committed to providing accommodations for persons with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.
