What are the responsibilities and job description for the Café Manager-Sunrise Coffee House position at Mothership Coffee?
- Are you disconnected from your team's best interests and not allowed to lead with empathy and fairness?
- Are you overlooked and cast aside for the drive you have to make things happen?
- Are you a budding professional whose innovative ideas are shot down over and over again?
The Role
As the Café Manager, you’ll be the Director of Operations’ trusted right hand, focusing on growth, development, and collaboration with your team. You’ll help cover shifts, handle errands, coordinate deliveries, manage inventory, schedule staff, attend performance reviews, and assist with various administrative responsibilities. Most of your time will be spent in our cafes, acting as the eyes and ears for the Director of Operations and working alongside baristas to ensure smooth operations.
Your primary mission? Partner with the Director of Operations to lead the daily management and culture of our cafes. You’ll hone your skills in active listening, problem-solving, and fostering a positive, team-oriented environment. Leadership at Mothership Coffee and Sunrise Coffee extends beyond tasks—it’s about inspiring positive change, embracing authenticity, and radiating care for others.
Duties/Responsibilities
- Cover weekend shifts and find coverage as needed.
- Assist with troubleshooting and maintenance of coffee equipment.
- Coordinate with vendors and maintain inventory levels.
- Keep financial records of daily, weekly, and monthly performance and propose strategies for improvement.
- Implement and uphold waste management protocols.
- Innovate new menu items based on seasonality and customer preferences (e.g., vegan coffee options).
- Exemplify exceptional customer service and advise on guest recovery practices.
- Ensure cafes maintain cleanliness and organization inside and out.
- Support the Director of Operations in team initiatives and operational projects.
- Enforce health department compliance with food and beverage safety policies.
- Administer disciplinary actions and track employee performance.
- Other responsibilities as assigned.
About Us
We are more than just another coffee company. At Mothership Coffee, we stand as a culture-centered community, driven by kindness and respect for one another. We thrive on initiative, self-reliance, and collaboration. We celebrate creativity and welcome bold thinkers who want to grow while contributing to something meaningful. Together, we make every cup—and every decision—count.
About You
You’re a rising leader hungry to grow, eager to learn, and ready to make an impact. You’ve got big ideas, a knack for execution, and the desire to inspire those around you. You may not have mastered servant leadership yet, but you’re determined to learn what it means to empower others and earn respect through action. You’re a go-getter with the courage to test new ideas and the self-awareness to evolve as a leader. You work smarter, not harder, and you’re here to challenge the status quo while building a fulfilling career in a company that prioritizes both work-life balance and innovation.
We’re Looking For...
- People who color outside the lines and embrace creativity.
- Individuals with a servant-leadership mindset who live purposefully.
- A genuine belief that kindness and a positive attitude can inspire profound change.
- Enthusiasm for building meaningful relationships and fostering community.
Education and Experience
- High School diploma required.
- Prior experience as a barista or server is a plus.
- Background in food prep, customer service, or hospitality is beneficial.
Physical Requirements
- Ability to lift up to 25 pounds.
- Availability to work mornings, evenings, weekends, and holidays.
Benefits
- Medical, Dental, and Vision Insurance.
- Paid Time Off
- Bonuses
- Employee Meal Vouchers
KPI’s
- Gross profit ($ and %)
- Labor %
- Theoretical vs Actual Waste
Salary : $40,000
