What are the responsibilities and job description for the Customer Support Representative (GA) position at Motion LLC?
Location : Georgia (This is NOT based in Georgia (USA) it is in the country of Georgia)
Are you tech-savvy with a keen interest in enhancing customer experiences? As a Customer Support Representative with our team, not only will you be at the forefront of providing superior support, but you will also be immersed in a culture dedicated to growth, learning, and advancement.
Key Responsibilities :
- Efficiently address customer inquiries within our Customer Support channels, ensuring adherence to service-level agreements
- Leverage knowledge base to efficiently address common customer queries
- Identify and escalate technical issues, prioritizing customer satisfaction
- Actively contribute to refining customer operations to uplift our support offerings and bolster customer retention and revenue
- Act as a pivotal bridge between customers and the product / engineering teams, channeling critical feedback and ensuring that customer-centric updates and patches are developed
What We're Looking For :
Why You'll Love Working With Us :
How to Apply :
If this role resonates with you and you meet our criteria, we'd love to get to know you better. Submit your resume, and should your profile align with our needs, we'll reach out promptly.
Come and be a part of our journey in reshaping customer support standards. Your dedication and expertise will be central to our mission of offering world-class service.
Motion is committed to creating a diverse and inclusive workplace where everyone is treated with respect and given equal opportunities. We do not discriminate based on gender identity, race, ancestry, disability, religion, sexual orientation, pregnancy status, veteran status, or any other characteristic protected by law. We welcome and encourage all qualified candidates to apply for our job openings.
Helpful Links :
How Motion Operates :
Motion Culture :
