What are the responsibilities and job description for the Application Analyst position at Motion Recruitment?
***This role starts as a 6 month contract and could extend or convert FTE after***
***This role is hybrid onsite 3 days/week in Boston, MA
The ideal candidate is an energetic quick learner who possesses superior interpersonal and communication skills, has experience supporting Microsoft 365, and regularly demonstrates creative problem solving.
Responsibilities:
• Diagnose, escalate and resolve software incidents for vendor-based and custom developed applications such as Microsoft 365 Exchange, SharePoint Online, Teams, Slack, and Zoom
• Participate in projects providing subject matter and technical expertise on applications
• Configure applications to match business needs
• Draft and update use case and technical documentation as needed
• Create troubleshooting guides and knowledge articles
• Complete other responsibilities as assigned
Salary : $45 - $53
