What are the responsibilities and job description for the Desktop Support Administrator position at Motion Recruitment?
A global tax services, software and technology firm is looking to hire a Desktop Support Administrator on a contract to hire basis. This role will be based out of their Houston, TX office on a hybrid basis, in office 2-3 days per week.
In this role you will be responsible for maintaining and managing distributed desktop and laptop systems and software, including, but not limited to, installation, configuration, preventive maintenance, operation, and problem-resolution activities. They are ideally looking for a Desktop support professional having experience with Level 2 support, handling IT tickets, and working with O365, Active Directory assistance with user accounts and password resets, SharePoint, Asset management and inventory of IT devices including shipping and receiving computers.
Contract Duration: 4 Months then conversion to direct hire
Required Skills & Experience
In this role you will be responsible for maintaining and managing distributed desktop and laptop systems and software, including, but not limited to, installation, configuration, preventive maintenance, operation, and problem-resolution activities. They are ideally looking for a Desktop support professional having experience with Level 2 support, handling IT tickets, and working with O365, Active Directory assistance with user accounts and password resets, SharePoint, Asset management and inventory of IT devices including shipping and receiving computers.
Contract Duration: 4 Months then conversion to direct hire
Required Skills & Experience
- High-school diploma or general equivalency diploma (GED) with two to four years related desktop administration experience
- Prior experience Installing, troubleshooting, and maintaining products and equipment
- Diagnosis and repair of desktop and laptop hard drives, monitors, and printers at end-user workstations
- Office 365 experience
- Experience working with Exchange mailboxes
- Administer Active Directory – including managing user accounts and access
- Valid driver's license required